if you are enthusiastic about healthcare and supporting sufferers with their healthcare desires, empathetic, patient centered and enjoys interacting with sufferers, patient representatives, carriers, pharmacies and more, then this can be the placement for you. Did we point out this become a remote, earn a living from home position?
responsibilities
is this you?
bring empathy and a passion for evidence–based care to all you do at the same time as remaining flexible.
Multitasking and interest to detail are your superpowers.
you’ve got a strong healthcare history and agree with a part of your activity is to recommend to your sufferers.
You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and talents.
You admire different cultures and recognize that rule-following is vital to your non-public integrity and your business enterprise’s nice compliance.
a standard Week inside the existence Of This function
schedule radiology appointments consisting of mammograms, ultrasounds, MRIs and CTs
handle questions and issues regarding affected person imaging wishes
Make outbound calls to schedule radiology appointments
take part in education periods to enhance overall performance
document all patient/member interactions through management software program
qualifications
excessive school degree/GED or equal
Six or greater months of trendy enterprise revel in, ideally in a customer support environment, or the equal in associated paintings experience
have to have healthcare historical past in real scientific placing or contact center
Demonstrates the ability to type at the least 35 wpm
Demonstrates general know-how of windows laptop, Microsoft Outlook, phrase and Excel, CIB,Tower, and BSA
Demonstrates trouble–fixing abilities
Amenable to 10am CST time table
ought to have reliable internet connection (satellite tv for pc and 5G connections aren’t perfect)
able to provide 2 monitors 22 inches every with both HMDI and show port