TP is a global, digital business offerings business enterprise. We supply the most superior, digitally powered enterprise services to help the sector’s best brands streamline their enterprise in meaningful and sustainable methods.
With greater than 500,000 stimulated and passionate human beings talking greater than 300 languages, our global scale and local presence allow us to be a force of suitable in supporting our groups, our clients, and the surroundings.
blessings of running with TP encompass:
Paid schooling
aggressive Wages
full blessings (medical, Dental, vision, 401k and extra)
Paid day without work
employee health and engagement applications
TP and you
via a balanced high-tech and excessive–touch technique combined with deep industry and geographic information, we make human beings‘s lives less complicated, quicker, and more secure. We assist businesses adapt quickly to converting desires, and are stimulated to supply simplest the satisfactory in all that we do. You turns into a key contributor in making that occur.
as the eyes and ears for our team fielding client inquiries and finding modern methods to reply, you’ll work in a collaborative and tasty surroundings. you will have the hazard to interact with human beings from all walks of lifestyles, and no days will be the same. As you still develop and project yourself, you may discover your potential can take you anywhere you want to move.
Did you now that our leader client Officer started her career at TP as an agent and superior to the top of the organization? At TP, the sky is the limit!
This function could be based totally on-website at our North Lauderdale, Florida region.
Your obligations
As a touch Agent representative, your fundamental duty is to locate innovative approaches to reply to various questions, problems, and worries.
handle and punctiliously respond to all customer inquires
offer superb customer service via active listening
paintings with private customer informartion and treat it sensitively
purpose to resolve issues on the first call through being proactive
as it should be talk with customers
We’re searching out fearless humans – folks who are stimulated to supply most effective the nice in all that we do.
qualifications:
high school diploma or equivalent.
minimal of 6 months of customer support enjoy.
need to be 18 years of age or older.
capacity to kind as a minimum 25 phrases in line with minute.
relaxed with desktop computer structures and have standard expertise of home windows–based systems.
customer service and/or sales enjoy favored.
university diploma preferred but not required.
Key abilties:
procedure Excellence: display commitment to following hooked up tactics and be customer support pushed.
Collaboration: tested potential to collaborate effectively with team participants, supervisors, and help departments to solve purchaser issues and reap overall performance goals.
conversation: extremely good communique, listening, and analytical abilties.
Organizational abilities: robust organizational and trouble–fixing skills.
Emotional Intelligence: capability to prioritize duties and paintings properly beneath pressure even as remaining centered.
Open-Mindedness: Open-minded method to comments, evolving rules, and working within a dependent schedule that consists of a selection of shifts.
critical thinking: Sharp important questioning skills, permitting brief analysis of client problems and thoughtful, informed selection-making.
answer–orientated: Proactive method to trouble–solving with a focus on creating a positive purchaser enjoy.
