Do you percentage these values – Integrity, strong work Ethic, Dignity and respect?
Are you a hassle solver and revel in helping humans triumph over challenges?
Are you self-influenced and driven to try to fulfill performance dreams?
if you answered, “yes” then we need YOU to enroll in our group!
task summary:
Reliant’s faraway – customer support professional (Florida) engage with the business enterprise‘s clients by using addressing inquiries, resolving court cases even as assisting them with managing their delinquent money owed. Our consultative technique facilitates borrowers perceive the most suitable way to remedy a balance in the excellent pursuits of all events. customer service professional create a sense of urgency the use of a customer support demeanor even as closing both superb and professional at all times. this is a complete time, non-exempt role that reports at once to the branch manager. This role is eligible for telecommuting.
We provide
Hourly pay: starting at $15 – $18/hour with monthly overall performance bonus capacity!!
advantages: – medical, Dental, imaginative and prescient, lifestyles and incapacity insurance 401K, Paid excursion and holidays
expert growth: Reliant is dedicated to man or woman boom and advancement
complete time work: (forty hours in line with week) agenda [Tues – Sat M-F 9AM – 5:30PM EST (Two late nights 12:30PM – 9PM EST)]
Paid schooling: designed to set you up for achievement Day 1!
Supportive group and collaborative subculture
earn a living from home necessities:
we can offer you with the system had to be successful
should live in FL
personal and quiet workspace behind closed doors. work may not be carried out in commonplace areas – dwelling room, kitchen, dining room, and many others.
high pace net with the potential to hardwire thru Ethernet from router to the work computer. wi-fi and hotspots are not supported.
You need to meet all of the technical requirements prior to the first day of schooling
responsibilities/obligations:
offer methods and answers to debt borrowers in attempts to remedy delinquent accounts.
continuously receive inbound calls and carry out outbound calls in try and assist borrowers in resolving debt.
preserve a workload of antisocial debts as much as and including of completion of payments.
well comply with up with borrowers to make sure required documentation and price processing is compliant and complete.
make certain all borrower money owed are documented properly and notify debtors of any lacking or additional strategies wanted.
perform right bypass tracing strategies to identify borrower touch data
Abide via the FDCPA always.
Adhere to both internal and enterprise–huge compliance guidelines.
every other extra obligations assigned with the aid of management
Required capabilities/capabilities:
notable communication capabilities along with energetic listening.
Bilingual – Spanish and English proficiency a plus
carrier–oriented and capable of solve customer grievances.
proficient computer abilties with the ability to learn new software at the same time as running throughout more than one systems/monitors.
expertise of, or ability to study, product, provider, or place of customer support specialization.
excessive school degree or GED required; university degree a plus however not required.
previous collections, call center, or customer service experience is a plus.
capacity to meet and exceed every day, weekly, and month-to-month manufacturing desires.
capability to multitask and hold composure in demanding situations.
