NoGigiddy, a leading company within the on call for staffing and recruiting enterprise, is looking for a committed and passionate Chat aid Agent to sign up for our far off team. on this role, you may play a critical position in ensuring a tremendous gig employee experience by using providing pinnacle-notch customer support thru our chat gadget. With our modern platform connecting gig workers to diverse staffing local agencies, you will have the opportunity to make a actual impact in revolutionizing the gig staffing enterprise.
At NoGigiddy, we prioritize our gig workers and purpose to sell flexibility and convenience. Our dedication to improving the gig worker enjoy sets us apart, as we constantly explore new ways to create even extra earning possibilities for gig people. with the aid of becoming a member of our GigSquad, you may be a part of a team that values your contribution and gives diverse paths for increase and development.
responsibilities
respond right away to gig employees‘ inquiries and provide correct and helpful records via our chat aid system.
cope with and solve gig workers‘ concerns, troubles, or lawsuits with empathy and professionalism.
Collaborate with other team members to make certain a continuing and efficient chat help revel in for gig employees.
live updated with the features and functionalities of the NoGigiddy platform and our associate staffing apps.
assist gig employees in navigating the NoGigiddy platform and troubleshoot any technical issues they will encounter.
Actively sell the benefits and functions of NoGigiddy to gig people to encourage engagement and participation.
record and enhance complicated or unresolved queries to the correct departments for similarly help.
necessities
established revel in as a customer support agent or similar position, ideally inside the gig financial system or staffing industry.
top notch written and verbal verbal exchange abilties, with the capacity to talk without a doubt and concisely.
sturdy multitasking and trouble–solving competencies, with the potential to navigate among a couple of chat conversations effectively.
Empathetic and client–orientated mind-set, with a actual preference to assist gig employees be triumphant.
proficient pc competencies, which include the ability to navigate software program programs and paintings with chat assist equipment.
capability to paintings independently and remotely even as preserving a high stage of productivity and focus.
Flexibility to work for the duration of peak hours, which includes evenings and weekends, to offer assist as wanted.