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Are you obsessed on turning in superb customer service and supporting individuals achieve their retirement goals? Do you thrive in a dynamic and rapid-paced call center surroundings? in that case, we invite you to join our team at blithequark, a main Fortune 500 Retirement services organization, as a consumer touch middle representative. **about blithequark** At blithequark, we’re committed to supporting people and groups gain a higher monetary future. Our cause is to combat for every person‘s opportunity for a higher economic destiny, and we believe that each man or woman and community merits get admission to to economic opportunities. we are a business enterprise that values variety, fairness, and inclusion, and we’re dedicated to developing a work surroundings where absolutely everyone feels welcome and valued. **Our tradition** we’re proud to be a top notch vicinity to paintings, licensed by means of the fantastic place to work Institute. Our way of life is constructed on 5 center values: We Care, We Do the proper issue, we have customer ardour, we’ve got a triumphing Spirit, and we are the We. We agree with that our employees are the spine of our business enterprise, and we are dedicated to imparting a work surroundings it is flexible, supportive, and empowering. **The role** As a consumer touch center representative, you may be the face of blithequark, presenting first rate provider to our clients and supporting them attain their retirement dreams. you will be liable for: * constructing relationships with clients via inbound calls, emails, and chats * instructing clients on their retirement plans and responding to their inquiries * presenting monetary recommendation and mentorship to customers * Resolving client troubles and issues in a timely and expert manner * taking part with inner teams to make sure seamless customer reports **What We offer** we’re dedicated to presenting a comprehensive advantages package that consists of: * aggressive base income and month-to-month incentive program * generous paid time off, including 20 days PTO, 9 paid vacations, and a bendy range birthday celebration Day * health, dental, vision, and life insurance plans * 401(ok) savings plan with beneficiant organization matching contributions * Paid education and improvement opportunities * flexible paintings arrangements, including faraway paintings alternatives * A supportive and inclusive work environment **requirements** To achieve success on this function, you’ll want: * A college degree and 1+ 12 months of customer support enjoy, or three+ years of customer service enjoy in lieu of a university diploma * robust conversation and interpersonal abilities * potential to have interaction with customers, construct rapport, and deal with objections * proficiency with simple pc capabilities, including mouse and keyboard usage, launching packages, and navigating more than one systems * sturdy gaining knowledge of agility and adaptableness to new structures and tactics * Availability to work any shift within the Monday through Friday operating hours of seven:30am – 10pm EST **favored qualifications** * revel in in the economic offerings industry * Bi-lingual competencies, with a $3,000 pay differential * sturdy analytical and hassle–solving competencies * ability to paintings in a fast-paced, metric-pushed environment **What we’re seeking out** we are searching out a customer–focused person who is passionate about handing over outstanding provider and assisting people acquire their retirement desires. in case you‘re a crew player with a strong work ethic and a commitment to excellence, we inspire you to use. **how to follow** to apply for this position, please submit your resume and a cowl letter outlining your experience and qualifications. we are an same–possibility agency and welcome applications from various candidates. **equal Employment possibility** blithequark is an same–opportunity business enterprise and is dedicated to variety, fairness, and inclusion. We welcome applications from numerous applicants and are proud to be a wonderful location to paintings. **reasonable hotels** we’re devoted to presenting reasonable motels to qualified individuals with disabilities. in case you require an lodging to take part in the task utility or interview manner, please touch us. **Misuse of blithequark’s call in Fraud Schemes** we are devoted to shielding our clients and personnel from fraud schemes. in case you suspect any misuse of our name or logo, please contact us immediately. **Certifications and Awards** we are proud to be certified as a superb region to work by way of the remarkable place to work Institute and to have acquired popularity as one of the international‘s maximum ethical organizations by Ethisphere, a member of the Bloomberg Gender-Equality Index, and a “fine area to work for incapacity Inclusion” on the disability Equality Index. **be a part of Our crew** if you‘re obsessed with handing over tremendous customer service and supporting people acquire their retirement desires, we invite you to sign up for our group at blithequark. apply now and take the first step toward a profitable profession with a leading Fortune 500 Retirement offerings agency.