Remote Jobs Greensboro Nc No Experience Needed 75000/yearly

job description
process name: far off customer support professional
company: ForgeFit
place: far flung (U.S. primarily based)
Employment kind: complete-Time

about ForgeFit

At ForgeFit, we supply premium fitness device to gyms, studios, and training facilities nationwide. Our venture is to help our partners perform at their height with reliable equipment and terrific service. We stand in the back of every product with our a hundred% overall performance guarantee and pleasure ourselves on being a depended on associate to health professionals across the u . s . a ..

approximately the position

As a customer support expert, you may be the voice of ForgeFit, making sure our clients have a smooth and effective experience from order to set up and past. whether or not answering questions, resolving problems, or coordinating with inner groups, your cognizance might be on making each interplay efficient, beneficial, and friendly.

What you will Do
respond to patron inquiries thru cellphone, email, and chat with professionalism and care
help customers with orders, delivery questions, product details, and troubleshooting
song and solve problems fast via participating with success, sales, and service groups
maintain correct records of customer interactions using CRM
Proactively comply with up on client wishes and ensure delight
keep up-to-date knowledge of ForgeFit’s product traces and carrier regulations

What we’re searching out
1+ years of enjoy in a customer service, aid, or customer–going through function
sturdy verbal exchange and hassle–solving talents
potential to stay organized and control multiple priorities
cozy the use of CRM or assist tools
A positive mind-set and proper preference to assist others
hobby in health or familiarity with gymnasium device is a plus

What We provide
aggressive hourly pay based totally on experience
comprehensive benefits which include fitness, dental, imaginative and prescient, 401k, and paid day off
one hundred% remote paintings with a collaborative and supportive team
Ongoing schooling and opportunities for profession growth
The danger to guide a emblem that makes a actual effect inside the fitness international