Our venture extends past the coverage and annuities rules that we provide. we strive to make the sector a higher area thru our grants from our charitable basis, paid volunteer time for our personnel, environmentally sustainable and healthful workplaces, and occasions that promote the paintings of nonprofits in our very own outside.
We foster a collaborative surroundings with possibilities for growth and inspire our pals to stay our values: Do top. Be right. Make accurate.
Claims learning and development consultant
Please note that we do no longer provide visa sponsorship for this role.
precis
The Claims learning and improvement representative performs a critical position in designing, developing, and handing over impactful learning programs that construct the understanding, competencies, and effectiveness of the Claims agency. This function combines instructional design know-how with facilitation talents to create engaging, learner-targeted stories for both new and tenured Claims pals.
Partnering carefully with Claims management, problem be counted experts, and pass–functional partners, the consultant ensures that every one gaining knowledge of tasks align with operational goals, regulatory necessities, and industry requirements. the correct candidate is a strategic thinker, a innovative trouble solver, and a passionate suggest for non-stop learning and expert increase.
important responsibilities And obligations
layout, increase, and supply high–effect studying programs that aid Claims onboarding, talent development, and continuous expert boom.
practice grownup mastering standards to create enticing academic content material across classroom, virtual, and eLearning codecs.
Collaborate with Claims management, situation be counted experts, and cross–functional companions to pick out studying needs and translate complicated procedures into actionable, reachable schooling substances.
control the full curriculum lifecycle: making plans, layout, transport, and evaluation, ensuring alignment with business priorities and compliance requirements.
Facilitate interactive getting to know classes the use of numerous academic techniques including simulations, role–gambling, and case studies to reinforce real–world utility.
examine learning effectiveness through overall performance facts, tests, and feedback, the use of insights to improve content and results.
make use of studying control structures (LMS), authoring tools, and current studying technologies to increase, set up, and tune content and learner development.
accomplice with Claims leaders to assist process related worker development, education, and overall performance development.
keep attention of industry traits, pleasant practices, and rising technologies to ensure packages stay progressive and applicable.
Foster a collaborative, inclusive, and supportive mastering environment that displays NLG’s values and dedication to expert growth.
minimum qualifications
Bachelor’s diploma in Organizational improvement, Human resources, training, or a related area; or equivalent work revel in.
five+ years of revel in in gaining knowledge of and development, educational design, or Organizational schooling, preferably inside insurance, financial offerings, or operations.
knowledge of life insurance and/or annuity merchandise is needed.
demonstrated experience designing and facilitating education for various audiences.
proven ability to translate complex facts into clear, learner-centered content material.
skillability with contemporary gaining knowledge of technology, LMS platforms, and eLearning authoring equipment.
robust venture management and organizational talents with the capacity to stability a couple of priorities.
Adaptable, curious, and committed to continuous mastering and improvement in a fast-paced environment.
need to pass a heritage test.
desired qualifications
five+ years of lifestyles, disability, long–term care, or annuity claims coping with experience.
enjoy facilitating and designing education in an Operations or Claims surroundings.
professional certification in learning & development (e.g., CPTD, APTD) or equal designation.
