customer support supervisor & Admin manager (far flung)
far off, u.s.a.
full-time
published 2025-12-03
Our quick developing, thoroughly–mounted on line advertising and marketing agency is currently in search of a quite skilled and skilled customer support & Administrative supervisor to sign up for our group.

This fully faraway, multifaceted function requires great communique abilties and a demonstrated song file of productiveness at the same time as working from domestic. Our far off environment is noticeably lively and speedy-paced, so this isn’t the right fit for someone seeking to coast, multitask, or remain stagnant while running from home. an appropriate candidate is a rather able, self-pushed professional keen for the proper opportunity to put their competencies in the spotlight and speedy–tune their career growth along a thriving business.

obligations
function the number one point of contact for client inquiries thru inbound emails, calls, and voicemails.
address and remedy patron problems, worries, and inquiries with notable customer support.
Facilitate internal purchaser methods along with client onboarding, offboarding, billing, and invoicing.
carry out routine administrative tasks which includes daily task board postings the usage of furnished templates and recommendations.
analyze extraordinary areas of the commercial enterprise, fill operational gaps, and educate/mentor new team contributors as we scale.
perceive process upgrades to enhance customer satisfaction, streamline workflows, and reduce errors.
assist with numerous administrative responsibilities, collaborations, and inner initiatives (procedure documentation, SOP’s, education manuals, habitual reporting, and many others).
necessities
4+ years of customer service revel in minimum (B2B preferred)
2+ years of complete-time remote revel in required (hybrid/covid now not relevant)
tested capacity to understand client wishes, resolve troubles, and personal troubles end-to-quit
Bachelor’s diploma or equal professional experience required
first-rate verbal, written, and interpersonal verbal exchange abilties
Calm, empathetic temperament and verbal exchange fashion
extraordinarily prepared and reliable with exceptional attention to detail
operating at-home laptop with dependable high–velocity internet (50 Mbps+)
Technically adept with proficiency in CRM’s, Microsoft workplace, and many others.
advantages
competitive pay plan (base salary from $50,000 to $80,000 DOE)
complete blessings package (fitness, dental, lifestyles, and so on)
Freedom to do business from home with out micromanagement
remarkable profession increase and advancement opportunities
popular five-day work week w/ no weekends
organization–backed 401(k) retirement plan
Paid excursion/PTO + paid vacations
month-to-month home internet/equipment allowance
Annual $250 stipend to support any home workplace needs
paintings with modern-day, current tools and tech together with AI
casual, wonderful, and pleasant paintings surroundings
healthy paintings–life balance w/ bendy work schedules
And a lot greater!
about AutoMarket

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