faraway, united states of america
complete-time
published 2025-12-03
At Amazon, we’re working to be the most client-centric agency on the earth. Our goal is to exceed the expectancies of all our clients by means of ensuring that their orders, irrespective of how big or small are brought wherein and after they need them, as fast, correctly, and price efficiently as viable. to satisfy this intention, Amazon is constantly striving to innovate and provide pleasant in elegance carrier levels thru the introduction of pioneering new services and products inside the ultimate mile shipping space. Come be a part of the crew and help us make history!
Amazon is seeking a system improvement supervisor of Onboarding revel in to enroll in our ecu transport provider accomplice (DSP) business. that is a unique possibility to collaborate with Amazons delivery service companions to increase protection development programmes that help partners recognize possibilities to improve system, associate with stakeholders to floor blockers and build remarkable relationships to power improvement at an european level. Amazons delivery carrier companions and their transport pals (DA) are delivering smiles in their communities on a daily basis. This function will consciousness on improving the on boarding enjoy, reducing time at each degree, partnering with key stakeholders to enhance average on-boarding enjoy increasing conversion fee.
This position will work in collaboration with in critical Operations, DSP experience, prison and united states of america teams to perceive regions for development and broaden programme support and system enhance tools and manner for DSP’s at on-boarding degree.
This position would require a few journey.
Key task duties
– become aware of regions for development in existing onboarding experience, broaden and supply the roadmap for development.
– expand a keen know-how of the enjoy of DA’s, combining data with anecdotes to expand angle at the vanguard of programme/product improvement.
– partner with international and european product teams to improve tools to be had for the duration of onboarding.
– build collaborative, influential internal and outside relationships with Product, Programme, discipline groups and other important stakeholders to gather records, set action plans, and screen stakeholder execution to improve the driving force revel in and programme executions.
– personal the DA revel in perspective for onboarding and centered improvement in onboarding metrics.
– construct collaborative, influential inner and external relationships with Product, Programme, field teams and different crucial stakeholders to gather information, set motion plans, and screen stakeholder execution to enhance the DA enjoy and programme executions.
– Create and own routine communications to business leaders and key stakeholders on center programmes and opportunities to enhance driver engagement, pride, and retention from safety improvements.
– Willingness to journey.
about the crew
Amazon Logistics, or AMZL, handles last mile transport obligations in partnership with 0.33–celebration distribution groups. We utilise innovative questioning and continuous improvement initiatives to get thousands and thousands of bodily merchandise into the fingers of our customers. Our purpose is to make our clients delivery enjoy as smooth as viable and roll out international shipping answers for our latest principles, like Amazon sparkling, top Now and Amazon eating places.
we are open to hiring applicants to workout of one of the following places:
Madrid, M, ESP
primary qualifications
– A degree.
– relevant experience in programme, product, human assets, customer service or related discipline.
– relevant experience coping with a crew.
– relevant experience providing enterprise–associated content to government and senior stakeholders.
desired qualifications
desired qualifications are not required to use for a function at Amazon. if you have all of the basic qualifications above, wed love to hear from you.
– advanced degree or MBA.
– relevant enjoy operating with or implementing procedures and structures to facilitate large-scale alternate control.
Amazon is an identical opportunities enterprise. We agree with passionately that employing a numerous personnel is vital to our fulfillment. We make recruiting choices primarily based on your experience and skills. We price your passion to find out, invent, simplify and construct. shielding your privacy and the safety of your records is a longstanding top precedence for Amazon. Please seek advice from our privacy observe (https://www.amazon.jobs/en/privacy_page) to recognise more about how we accumulate, use and transfer the private information of our candidates.
