The Dallas Bulls are seeking a pleasant and efficient customer service consultant to provide brilliant support to lovers, season price tag holders, and customers. This function is important for addressing inquiries, resolving problems, and ensuring a nice experience for anybody interacting with the crew.
Key duties
reply directly and with politeness to fan inquiries through smartphone, e mail, and social media.
help with price tag income, account control, and event information.
remedy consumer issues and court cases in a professional and well timed way.
hold accurate statistics of patron interactions and transactions.
Collaborate with ticketing, advertising, and operations teams to speak updates and promotions.
offer help in the course of game days and unique activities as wished.
identify possibilities to enhance the general fan revel in.
qualifications
high college degree or equivalent required; university diploma desired.
1–three years of experience in customer support or fan members of the family.
incredible verbal and written verbal exchange abilties.
strong problem–solving abilities and a affected person, empathetic approach.
talented with CRM software and Microsoft workplace Suite.
potential to work evenings, weekends, and vacations as required.
preferred Attributes
ardour for sports activities and fan engagement.
experience in a sports activities or entertainment customer support surroundings.
capacity to remain calm and professional in high–strain situations.
team participant with a fine mind-set and strong interpersonal abilities.
📅 May 31 Posts (189)
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