As we have already elevated to Australia, we’re excited to announce the opening of a new place in big apple. there’s a tremendous possibility to paintings with a a hit employer with a huge purchaser community and huge capability for boom.
if you are captivated with technology, purchaser delight, and experience trouble–solving, we encourage you to join our team and make a significant effect on the fulfillment of our customers and the organisation.
about the job:
As a customer service representative you’ll be part of a crew, devoted to successfully speaking with our clients. The team is answerable for making sure that our clients are making use of the app in the pleasant way viable, assisting them troubleshoot and solve everyday problems even as improving client pleasure. in the course of your every day, you will speak with our customers by means of looking after incoming tickets and prioritize effectively to ensure customers get the pleasant service. working hours will be 10:00am to six:00pm, with one shift of 12:00pm to 8:00pm.
Your fundamental responsibilities will encompass:
Being the principle factor of contact for our clients through various conversation channels to ensure their success and pleasure.
turning in fast provider while preserving a high overall performance degree.
teaching the clients on the satisfactory practices in Connecteam in keeping with their business wishes.
imparting stay comments to the client fulfillment crew regarding missing competencies, function requests, time spenders, and so forth.
What we require:
at the least 1 12 months of experience in a customer service function or customer dealing with surroundings (supplied help in writing).
exceptional written and verbal communication talents.
provider–orientated character with a can-do attitude and sturdy hassle–solving abilities.
Tech-savvy with a Startup mentality that consists of running in a dynamic and rapid paced surroundings.
A crew participant that enjoys getting and supplying comments, sharing ideas, and constantly enhancing collectively.
high-quality mind-set, empathy, and excessive strength!
Independency and time management competencies.
capability to paintings remotely from Mon-Fri – ought to.
allow‘s work towards fulfillment as a team!
Our organization gives a faraway running version.
We offer complete training & improvement, together with a based onboarding process a good way to bring you up to speed on the whole lot you want to understand. this will come up with a strong platform to launch your profession from.
we are dedicated in your fulfillment and could provide you with a Mac computer and any essential equipment to make certain you’ve got the tools you need to excel.
What We offer:
blessings:
scientific insurance.
insurance plan.
Paid time without work for excursion, ill days.
income variety: 50K-60K
we are accepting packages from personnel operating within the following states: Texas, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
joining Connecteam Is The smart flow:
We build our people up. every group member is handled as a long–time period funding and we recognize the price in continually nurturing and education them so we can pass above and past in their abilities and task duties.
We make an effect on our customer‘s business. we are on a task to provide managers of all enterprise types and sizes with the equipment they want to talk, perform, interact, and run their deskless team of workers. Our product offers them an powerful and low-priced method to run their business.
We get the job finished. Connecteam employees are passionate in executing their process duties so one can drive the business enterprise ahead and offer real value to our clients.
we have amusing! From weekly glad hours to excursion parties, we always revel in every other‘s organization (and appropriate meals, of direction). Connecteam is like one massive, glad circle of relatives!
absolutely everyone is welcome. Connecteam is dedicated to constructing an encouraging, being concerned, and supportive surroundings. We percentage a duty to support our team and improve their lives.
