Apple Remote Jobs ( IT Support VA, WA, WV, WI, WY – WFH ) – Salary $75,000–$130,000

activity description
This IT assist specialist is liable for providing technical aid to personnel, clinicians, & executives. it’s going to set up and troubleshoot dell laptops, offer HP & Brother printer assist, and all technical assist problems thru Fusion Healthcare Staffing’s ticketing system. The specialist may also be chargeable for helping inbound call center worker needs and could answer occasional aid calls. The expert might want to be open to discipline weekend aid calls. specialists also are chargeable for preserving and updating windows/iOS systems and making sure their capability and compliance.

obligations/responsibilities:
help generation equipment in a corporate environment.
laptop/computer technical help (iOS and windows) running structures.
assist mobile gadgets, multi-function printers, wi-fi networks, VPN, etc.
Peripheral system installs/moves/adds/modifications.
preserve maintenance, spare parts, and additives.
research unique issues and troubleshoot issues.
keep machine configurations and documentation.
song and solve consumer incidents and requests thru the ticketing device.
Troubleshoot and solve hardware/software program associated issues for windows/iOS gadgets.
Backup, recovery, and migration of person statistics thru OneDrive
inventory management of IT assets including asset auditing via SharePoint
capabilities/talents/Attributes:
remarkable verbal and written verbal exchange capabilities.
potential to pick out and properly modify priorities on a non-stop basis.
ability to take training from multiple assets and to manage deliverables consequently.
excellent judgment and active foresight.
capacity to paintings on-call and other after-hours help needs.
capacity to quickly examine cutting-edge technology, applications, and programs.
Initiative-taking and capable of take initiative and work correctly with little direction.
ability to manage personal information with diplomacy and tact.
superior organizational capabilities and diligence.
first-rate time control competencies with an capacity to satisfy cut-off dates.
capability to feature nicely in a excessive-paced and at instances disturbing surroundings.
expertise of Microsoft Azure lively listing/Entra identity.
knowledge of Microsoft Intune & cellular device management
· potential to paintings independently and as part of a team.
schooling and experience:
excessive college degree or equal required.
some college preferred.
A+ or MCP certification favored.
minimal of years of experience in an IT help position.
enjoy troubleshooting laptops, iOS devices, and printers.
experience with Microsoft 365 management (Azure – Entra id)
Audio/visual enjoy favored (Projectors, AirTame, Logitech, Crestron) etc.
Familiarity with access control is a plus (automated doorways, handicap accessibility, motion detectors, safety access).