qualifications
preceding experience in customer service or hospitality preferred
wonderful conversation competencies, each written and verbal
capacity to multitask and prioritize in a quick-paced surroundings
robust hassle–fixing and battle decision capabilities
gifted in the usage of stay chat and other verbal exchange gear
knowledge of sports occasions and tournaments is a plus
Flexibility to paintings evenings, weekends, and vacations as wished
duties
respond to patron inquiries and resolve troubles via live chat guide
provide records about hospitality offerings, packages, and events
assist clients with reservations, changes, and cancellations
take care of consumer lawsuits and expand problems whilst necessary
keep expertise approximately the organisation‘s services and occasions
Collaborate with group participants to beautify client revel in
maintain information of customer interactions and transactions
advantages
competitive profits and blessings package deal
opportunities for career boom and improvement
Dynamic and inclusive work surroundings
Complimentary get entry to to sports events and tournaments
training and support in hospitality industry abilities