manager, issuer carrier
faraway, united states
complete-time
published 2025-12-08
At committed health, we’re on a task to dramatically enhance the fitness and well-being of older individuals through worrying for all of us like circle of relatives. it’s why we are amassing smart, numerous, and big-hearted people to create a new kind of all-in-one healthcare agency – one that combines compassion, health insurance, scientific care, provider, and era – to deliver a whole and incorporated healthcare solution that grants high first-rate care that everybody would want for someone they love. founded in 2017, we have grown rapid and now serve participants throughout the united states. And we’ve got simply started out. So be part of us on this venture!

job Description

a chunk approximately this position

At dedicated, we see considerable cost in cultivating strong partnerships with our companies. it’s essential that we agree with them and they believe us as a preferred accomplice. one of the most crucial approaches we build that mutual trust is through growing the tools and tactics that permit companies to consciousness much less on administrative paintings and more on worrying deeply for our contributors. Our company provider team is the hub of this courting and a pulse-check on how we are turning in on our assignment. dedicated is dedicated to building a crew of people, powerful processes and proprietary generation that provides industry leading provider enjoy and pleasure. The company provider program supervisor might be chargeable for diving deep into group and cross functional paintings streams. you’ll have the opportunity to retain improvement of present packages and equipment, as well as pick out and deploy packages and equipment that deliver extra value to dedicated and our carriers. This role is a combination of handling each day approaches, project management, and strategic recognition building and improving the general operations in our company carrier crew.

Your responsibilities and effect will include:
a focal point on provider revel in to make sure we maintain to deliver on our mission in a manner it’s scalable and sustainable
Lead a team of onshore issuer pleasure experts (Direct reviews) as well as provide daily route, management and oversight to an off-shore seller
very own the inbound and outbound provider name center experiences along with Annual Enrollment length (AEP), 1/1 Readiness every January, and day by day provider calls inquiring about benefits, eligibility, authorizations, and claims processing. display results day by day.
associate with stakeholders throughout the business enterprise which include however not confined to: clinical, network, Claims, Member Operations, issuer facts and usage management to pressure strategic priorities and projects.
Relentlessly pursue opportunities to provide a better company enjoy. assume troubles earlier than they come to be problems and be willing to strive new tactics even as continuously innovating
provide input and enhancements to external dealing with provider guide to talk devoted‘s rules
expand know-how in all regions of devoted health‘s issuer service team
work ad hoc tasks and carry out different responsibilities as assigned

Required abilities and experience:
previous fitness Plan enjoy
experience with company services and phone facilities
human beings leadership – ought to have led direct reports inside the beyond
Medicare gain know-how and experience
revel in coping with, schooling, and tracking offshore providers/teams
robust potential to estimate (forecast), plan and execute big scale, time touchy projects in a rather matrixed surroundings
Self-beginning and inclined to raise your hand – be curious and make suggestions
strong communicator who can work with move–purposeful stakeholders and force alignment

favored abilties and revel in:
5 (five) or extra years of software/assignment management revel in required, with a focal point at the healthcare enterprise preferred
Claims information (sales cycle, processing, and so forth.)
enjoy in schooling (in particular offshore teams)
you are passionate about process development and efficiency, and have an ability to are expecting and save you roadblocks

income range: $seventy five,805 – $94,569 / year

Our levels are purposefully extensive to allow for increase inside the position over time. as soon as the interview method starts offevolved, your skills accomplice will offer extra statistics at the compensation for the function, together with additional facts on our general rewards package deal. The actual base salary provided may also depend on a ramification of factors, including the qualifications of the person applicant for the location, years of relevant enjoy, specific and particular abilities, degree of schooling attained, certifications or different professional licenses held, and the place in which the applicant lives and/or from which they will be performing the task.

Our general Rewards bundle consists of:
organisation sponsored fitness, dental and vision plan with low or no top class
beneficiant paid day without work
$a hundred month-to-month mobile or internet stipend
stock alternatives for all employees
Bonus eligibility for all roles except Director and above; commission eligibility for income roles
Parental leave application
401K application
And extra….
Our total rewards package deal is for complete time personnel only. Intern and agreement positions are not eligible.

Healthcare equality is on the center of committed‘s venture to treat our members like circle of relatives. we are dedicated to a numerous and vibrant group of workers.

devoted is an identical opportunity agency. we’re committed to a secure and supportive paintings environment wherein all employees have the opportunity to participate and contribute to the success of the enterprise. We price variety and collaboration. individuals are reputable for his or her abilties, experience, and specific perspectives. This dedication is embodied in dedicated‘s Code of conduct, our organisation values and the way we do enterprise.

As an identical possibility business enterprise, the enterprise does now not discriminate on the basis of race, color, faith, intercourse, being pregnant repute, marital repute, national starting place, disability, age, sexual orientation, veteran popularity, genetic facts, gender identity, gender expression, or any other element prohibited with the aid of law. Our management team is devoted to this coverage with recognize to recruitment, hiring, placement, advertising, switch, schooling, repayment, advantages, worker sports and widespread remedy at some point of employment.

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