you’ll provide high-quality carrier to our inner and external clients as a visitor services Coordinator. you may guide the income and advertising departments with the aid of coping with rules and qualifications and assigning sellers with guests for Hilton Grand holidays holiday ownership sales displays.
here‘s why you will love it here
We offer an first-rate blessings package deal to our full-time team participants that consist of:
Hourly Pay: $19.23 per hour
clinical, Dental, and imaginative and prescient insurance from Day One
financial wellbeing – 401k plan with organisation in shape, life insurance, employer stock buy application
team Member journey application – experience discounted prices at super houses around the world
generous Paid day without work application
Paid ill Days
team Member recognition and severa studying and development opportunities
Now providing DailyPay* and greater!
Eligibility: All U.S. hourly team participants not represented by a hard work corporation or situation to collective bargaining agreement.
HGV earned 4 out of 5 stars for encouraging work–lifestyles stability and supplying circle of relatives–friendly blessings. it’s far diagnosed as one among Newsweek’s “the united states‘s best workplaces for mother and father & families.” Our persisted dedication to owners, participants, and visitors has been our finest honor for the beyond 30 years. additionally, our team participants in motels, call centers, and company workplaces have acquired popularity for his or her awesome paintings.
time table info:
Our income Gallery operates 6 days per week. sales Gallery crew individuals will paintings varying shifts that variety among 6:45am through 6:30pm PACIFIC TIME region.
extra obligations consist of:
obtaining income employees attendance every morning for tour venture purposes.
getting ready & preserving the every day income rotation and making essential changes as it should be following strict excursion policies that ensure the tour integrity is maintained.
using more than one assets to affirm tour qualifications of visitors previous to assigning excursions to sales employees.
contact visitors at the scheduled tour time. walk them through the technical elements of putting in for his or her digital excursion. ensure their tour electronic mail is received, they can log in to the excursion platform, and their digital camera is running.
Professionally have interaction with visitors, updating the tour and figuring out the following to be had shop clerk, confirming income connection, and acting a warm transfer to begin the excursion session.
paintings with management to pick out, research, and address troubles referring to visitor, schedules, gifting, and tour modifications.
observe required scripts in greeting and taking walks guest via the tour setup technique, whilst imparting a high level of customer support thru heat hospitality and visitor happiness.
responsible for inputting facts in machine timely and as it should be and ensuring the virtual front desk is usually protected.
make sure that every one laptop input is thoroughly verified for accuracy and timeliness. also, make sure that every one vital reporting is obtained and allotted on time, together with reporting any exception statistics.
Attend required team conferences and training periods on camera.
Participation in skills assessments for education is needed.
other responsibilities as assigned.
qualifications:
to satisfy this position successfully, you have to possess the subsequent minimum qualifications and enjoy:
excessive college degree or equivalent enjoy.
able to paintings a flexible schedule to include evenings, weekends, and vacations. Hours of operations are Pacific standard Time.
have to live in the u.s.. Hawaii, Arizona, Nevada, Utah, Texas favored.
previous customer service experience.
Timeshare or hospitality revel in is desired, however no longer required.
strong verbal and written communique competencies.
robust technical potential to stability a couple of structures and windows at a time.
proficient in Microsoft workplace programs, along with phrase, Excel, Outlook & groups.
have to be a self-motivated person with strong time control skills, capable of paintings independently in a far off work-from-home setting.
must own a quiet, distraction-unfastened paintings environment
we are an equal possibility organisation and price diversity at our employer. We do no longer discriminate on the premise of race, religion, colour, country wide beginning, gender, sexual orientation, age, marital reputation, veteran popularity, or incapacity popularity.
reasonable accommodation will be provided to people with disabilities for process application, interview, and essential activity capabilities. contact us for accommodation requests.
