Upstream Rehabilitation, is looking for a far flung patient Liaison to join our crew
The patient Liaison is responsible for the intake of statistics from referral source and the scheduling of sufferers, together with creation of initial report, obtaining authorization, gathering appropriate facts essential to finish registration, and providing an appointment at an appropriate clinic for professional therapy or useful testing. This position is chargeable for helping the venture, vision, and values of Upstream Rehabilitation. This function does now not have any supervisory duties.
• Completes obligations as directed in guide of scheduling sufferers of opinions and/or treatment with the goal of ensuring sufferers get hold of well timed scheduling that meets their clinical wishes.• opinions Raintree/report routing and different assets to accumulate wished referral, records, and other statistics to complete the scheduling function.• liable for the usage of the patient Liaison mapping machine for scheduling patients to the suitable medical institution/uniqueness that meets affected person wishes.• Obtains and records choice of type and frequency of conversation with Case manager/network/attorney or proper entity. • Responds to weekly reporting structure comments such as Scheduling Lag file, Referral Recapture file, ignored visit document, wide variety of contacts take/made and destiny Authorization document for traits in facilities/areas. reviews progress and troubles to the manager and/or chief.• liable for processing FCEs and other practical checking out as directed.• Develops and continues relationships with clinics and future companions; builds and keeps relationship with referral resources/networks and different entities.• different duties as assigned
• excessive faculty diploma or equal required.• information entry enjoy.• ability to manage incoming cellphone traces.• courting constructing.• Interpersonal competencies.• capacity to multi-project.• capability to trouble solve; diplomatic conflict decision competencies; ability to gracefully manage hard conditions.
• Familiarity with merchandise offered by way of Upstream in numerous places to include bodily therapy, Occupational therapy, dry needling and different services supplied. • capacity to apply a diffusion of pc–based platforms which include EMR, Microsoft workplace Suite, monitoring structures, and internet–based totally portals. • extraordinary communique abilities – oral, written and presentations.• proficient with Microsoft workplace Suite or related software.
This job description isn’t always an all-inclusive list of all responsibilities that may be required of the incumbent and is difficulty to exchange at any time without or with word. Incumbents must be able to perform the important functions of the location satisfactorily and that, if asked, affordable accommodations can be made to enable buddies with disabilities to perform the critical capabilities of their process, absent undue worry.