area: faraway, u.s.a. and Canada
Pay variety: $20—$25 consistent with hour USD
schedule: flexible weekday hours with required overlap for the duration of general North American business hours
about The role
we are searching for a domestic–primarily based data entry and Typing Operations partner to support administrative and operational workflows for a disbursed team serving U.S. and Canada-primarily based capabilities. This position specializes in preserving accurate records, getting ready typed documents, and making sure records is properly entered and organized across inner structures.
the location is nicely–perfect for people starting their administrative careers as well as people with previous enjoy who pick consistent, dependent paintings in a faraway setting. clear methods, defined responsibilities, and prepared venture assignments are a part of the everyday paintings.
core responsibilities
Numeric data entry: input transactional statistics (buy orders, shipping manifests, billing logs) into our primary database.
verify records integrity via go-checking supply files.
Transcription obligations: Convert purchaser audio (interviews, lectures, awareness groups) into written transcripts, following installed style recommendations.
Edit transcripts for grammar, punctuation, and formatting earlier than very last delivery.
customer Onboarding & Briefing: Facilitate 15- to 20-minute video or chat periods to seize challenge scope, particular formatting rules, and turnaround instances.
record purchaser choices in our CRM so every person has the identical reference.
Workflow management: Use Trello, Jira, or Monday.com to assign duties to statistics access professionals and typists.
screen project milestones, ship reminders, and make sure deliverables meet cut-off dates.
great assurance & evaluation: carry out second–degree checks on spreadsheets and transcripts. make use of checklists to verify at least ninety eight percentage accuracy (we purpose for 99 percentage).
Flag habitual errors or client feedback, then share insights with the group to improve procedures.
Reporting & customer Updates: Produce concise weekly status summaries that define completed tasks, upcoming time limits, and any capability roadblocks.
time table quick test-ins with clients after milestone deliveries to gather feedback.
process Documentation & schooling: Write trustworthy SOPs (popular running procedures) that element every step of statistics entry and transcription workflows.
Create brief how-to videos or slide decks to onboard new hires or pass–teach colleagues.
qualifications
high faculty diploma required; accomplice degree or applicable certificate (office administration, enterprise generation) a plus.
at least 12 months of hands-on revel in in data entry and/or transcription, whether or not professionally or thru internships/tasks.
sturdy interest to element and accuracy whilst working with written records
secure the use of Microsoft Excel, Google Sheets, and file modifying gear
capability to observe written commands and established procedures
reliable internet connection and a quiet domestic paintings surroundings
clear written communication abilities
ability to deal with confidential records responsibly
What This position offers
absolutely far flung position open to U.S. and Canada-primarily based candidates
component-time and full-time scheduling options
Predictable workloads with structured onboarding
possibility to construct enjoy in administrative and records operations
Supportive team surroundings with clean expectations
