region – faraway
what’s in it for you (benefits will vary if now not employed for complete-time, everlasting):
medical health insurance
PTO (minimal one hundred twenty hours in line with yr)
13 Paid organisation–extensive vacations
Please be aware that you’ll be required to paintings on some of the same old paid holidays (e.g. MLK Day or exertions Day) if we’ve got routes jogging, but you will be compensated by way of being able to take a time off of your choosing at a later time
401k plan
An annual $250 stipend to support any domestic workplace needs
paintings in an inclusive, being concerned and values pushed environment
Make a vital difference for kids, families and educators
Weekly Hours: 40 Hours/Week
Shift Hours: 10:00am – 6:30pm PST
we’re looking for a hyper-organized problem-solver to help layout and build path assignments for our drivers that maximize performance and ensure all of our students have secure, steady, reliable rides to and from college.
This function reports to the supervisor of the place you may specialise in, and you may collaborate regularly with the regional team, different specialists, and the operations team as an entire. you may be helping different geographic groups in exceptional time zones on a every day, weekly, or month-to-month basis depending on wishes.
Who you’re:
inspired via our venture and values
able to exhibit our enterprise abilties on the expert stage (evaluate via clicking here: https://doctors.google.com/unfold…)
cozy with ambiguity and an ever-changing surroundings
at ease with navigating multiple on-line structures
results driven, with a desire to fulfill and exceed metrics
kind, candid, and keen to be helpful to our districts, colleges, families, and children
Calm however urgent problem-solver; sees answers in which others see issues
strong attention to detail and impeccable follow via
What you will do:
process new journey requests from school district companions
design and assign routes to maximise performance and to fulfill the needs of drivers, faculties, and guardians
talk with school district partners and college students‘ guardians to confirm, and are searching for feedback on an ongoing foundation to make sure routes are running easily.
at some point of on-call hours (2 consistent with day), carry out some of the functions of the Coordinator role as needed:
manage daily troubles from districts, drivers, and households thru telephone and text, together with emergencies and fire drills whilst necessary
manner new journey requests and experience cancellations from faculties, districts, and other partners
manage day-to-day adjustments in driving force or rider assignments, and day by day audit of our routing software
Calculate district pricing and motive force pay based totally on clear formula and set of guidelines
deal with issues which might be escalated from Operations Coordinators, consisting of emergencies
discover replacement drivers when drivers offer extra than 24 hours word of absence
Required qualifications
study, write and talk English at a gifted degree
at least 18 years vintage
Have a running pc with a camera and microphone
Have a dependable net connection
famous professional stage or better competency stage on all center skills
favored qualifications:
robust understanding of student transportation industry methods and rules
experience in high volume routing
enjoy in customer support
1 12 months of full-time far off paintings revel in (far off enjoy associated with COVID or hybrid do now not meet this standards )
1 yr of routing enjoy
