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Please observe: After the submission of your utility, you may receive an e mail to complete a virtual interview via our online interviewing platform/device, “Verint”. This online interview should be finished for prompt attention of employment packages because it takes the region of an in-individual/phone interview.
work area: this is a far flung/work at home position.
compensation: $15.00/hour
Paid training begin Date: Monday, January 26, 2026
education Hours: Monday through Friday: 8am – 5pm EST (6 weeks + 2 weeks nesting)
Hours of Operation (following education): 7am – 7pm EST; All sellers may be assigned an on-call week every month to help with outage help.
*Please be aware: for the duration of education, you may be assigned a fixed work agenda in the indicated hours of operation listed above.
build Your future! Come be part of our thriving team as a faraway customer support representative! we’re in search of bold, self-influenced and pushed people just like you for a profitable career within the customer service arena.
Why ought to you do not forget TSI-CXBPO (part of TSI circle of relatives of organizations)?
work from home
Paid education
crew–oriented work environment
commission opportunity
comprehensive benefits package to be had: together with scientific, dental and imaginative and prescient, 401k retirement plan with agency matching, paid time without work and paid vacations!
responsibilities
on this function, you may:
help customers with inquiries/worries
make sure all account facts is appropriately documented and inputted into consumer device
provide distinct causes of account status and questions to customers
Adhering to country and Federal regulations pertaining on your task responsibilities
help customers with antisocial money owed in step with various country pointers
continually speak extra product and provider services with clients on qualified calls
utilize wonderful conversation capabilities to meet each patron and patron dreams
Key results areas:
preserve a mean Inbound deal with Time
gain fine warranty dreams
Adhere to production measures (time spent on calls, schedule adherence, and so on.)
qualifications
ideal Candidate qualifications:
element orientated and feature the capacity to organize and prioritize paintings and meet strict closing dates as well as the ability to efficiently speak with out of doors events.
effective call managing capabilities and excessive degrees of professionalism are required.
A strong focus on exemplary shift attendance is required.
One to 2 years’ enjoy working in a call center environment is desired.
The candidate needs to be talented with Microsoft programs, and have the ability to study software programs. A high school graduate/ equivalent is needed.
For far off Positions: The minimal internet velocity requirements for far off work are as follows:
Broadband internet connection (No DSL, or Dial Up)
tough stressed out connection required (no wi-fi, wireless hotspots)
velocity test consequences: 25 mbps download, 20 mbps add
