job kind: full Time
Hours: M-solar., nine AM-5 PM diverse shifts
salary: $16.00
about AnswerNet
AnswerNet is the logo call for the AnswerNet own family of corporations consisting of AnswerNet, Inc., New AnswerNet Inc., Cerida investment Corp., ECC (power preference California), Synergy answers, TPV.com, and Ansercomm to call a few. together with our affiliates, AnswerNet operates more than 20 contact centers in the continental u.s. and Canada. We offer a sizable range of offerings to optimize phone answering services, appointment putting and confirmation, customer support, 0.33–birthday celebration verification, income, lead qualification, marketplace research, and a number of other touch management solutions. In all, AnswerNet has greater than 10,000 glad clients and we technique over 125 million interactions according to year.
summary of function:
we are searching out remote customer–oriented provider representatives who provide high–degree customer service solutions to all customers/customers on a each day foundation. Make consistent outbound calls unique to every software or challenge you’re assigned, the usage of the equipment provided by using AnswerNet and the customer to properly file all customer interactions, at the same time as preserving a sense of integrity regarding each the company and the consumer while adhering to all agency guidelines and tactics.
task responsibilities / duties / important features:
Typing
statistics seize and entry
customer service
retaining a running know-how of campaign products, offerings, and promotions
Required knowledge /abilties / abilties / qualifications:
at the least twelve months of actual call center enjoy, running with an automatic dialer, and speak to scripting, is needed FOR remote candidates– NO EXCEPTIONS
A clear, professional, and pleasant voice
excessive–stage human beings skills, active Listening abilties, and sturdy conversation capabilities
exceptional attendance and punctuality
high college degree or GED
simple pc skills and pc literacy are a need to