a new career POWERED through YOU
Are you looking for a “work from home” career trade with a forward–questioning international agency that nurtures a true people-first, inclusive tradition and a true experience of belonging? could you want to sign up for a organisation that earns “international’s quality offices,” “Happiest personnel,” and “great businesses for profession growth” awards every yr? Then a far off customer support consultant function at Concentrix is just the proper place for you!
As a remote Seasonal customer service Rep – Tax (Seasonal), you’ll be a part of an organically various crew from 70+ countries where ALL members contribute and guide each different’s fulfillment and nicely-being, proudly united as “recreation-changers.” together, we help the sector’s excellent–known brands improve their corporations through tremendous client studies and tech-powered innovation. And due to persevered boom, we’re looking for more talented sport-changers to enroll in our motive, human beings as obsessed on supplying exceptional customer support reviews as we’re.
profession boom and private improvement
that is a super “work at home” possibility in an effort to assist you to reimagine an all-new profession journey and broaden “buddies for lifestyles” at the identical time. We’ll come up with all of the education, technologies, and persevering with aid you’ll need to prevail. Plus, at Concentrix, there’s actual profession (and private) increase capacity. In reality, approximately 80% of our managers and leaders were promoted from inside! That’s why we offer quite a number loose getting to know and leadership improvement programs designed to set you on your manner to the form of career you’ve always envisioned.
WHAT you’ll DO on this role
As a customer service Rep – Tax (Seasonal) operating from home, you may:
offer inbound customer support the usage of a name flow guide
help customers remedy basic technical troubles
song, report, and retrieve information in databases
offer extra products and/or services
supply professional purchaser reviews…with a smile.
YOUR qualifications
Your competencies, integrity, information, and true compassion will deliver value and success with each customer interaction. other qualifications for our customer service Rep – Tax (Seasonal) (faraway) function encompass:
1+ 12 months of customer service experience
Open availability (this is a seasonal position)
A high faculty diploma or GED
A quiet, distraction-free surroundings to work from in your own home
talent in fast-paced multi-tasking
Eagerness to learn new technology
strong computer navigation competencies and laptop understanding
A desktop or laptop to finish laptop and net testing
laptop necessities:
bring your personal device – This role does now not loan equipment
device have to be a laptop or pc computer (No Macs, Chromebooks, iPads, capsules, cell phones, and so on.)
operating machine: home windows 10+
RAM: 8GB or better
Processor: Intel i5/AMD Ryzen 5 or higher
net requirements:
DSL, Cable, or Fiber connection (satellite tv for pc and wi-fi/Hotspots aren’t suitable)
Speeds: 10 mbps download and three mbps upload or higher
whilst operating, you may be required to hardwire with an ethernet cable
high velocity net (no wireless/hotspots or satellite tv for pc) and a telephone
must live in the u.s.a. and feature a legitimate U.S. address for residence
