Sprout Social is looking for a supervisor to lead the foundational integrations and automations (leveraging AI wherein applicable) among the internal offerings and tooling we provide to our personnel. This position will paintings intently with the vice president of IT, protection, and Compliance, in addition to other govt leaders, to form the lengthy–time period vision for smart automation that transforms how our groups work, collaborate, and supply cost. a super candidate should own a mix of commercial enterprise acumen, technical information, and gentle abilities, which includes leadership, verbal exchange, and trouble–fixing skills, to be successful.
Why be part of Sprout’s IT team?
Sprout’s company IT group is a combination of adjoining squads running on tasks underneath one umbrella. This particular shape affords an thrilling opportunity to develop your profession in era, presenting publicity to initiatives throughout our entire area—some thing you don’t frequently discover in different corporations. It allows us to transport quick and collaborate with minimum friction or pink tape. As a part of this group, you’re additionally given the gap and endorsed to stretch past your middle feature to make a deeper effect on the broader business enterprise. In brief, the paintings you do right here matters, and also you’ll feel that day in and day out.
What you’ll do
crew leadership & approach
Lead, mentor, and broaden a small group of automation engineers as they hone their craft, fostering a lifestyle of innovation, responsibility, and non-stop development.
define the crew’s roadmap, aligning projects with organizational priorities and measurable business results.
outline viable AI use cases that immediately align with enterprise KPIs, making sure measurable results (e.g., cost financial savings, productivity upgrades).
Automation & Integration structure
Oversee the design, improvement, and renovation of RPA workflows using systems like SnapLogic, Okta workflows, and custom code orchestration.
evaluate requests for and implement automation possibilities to reduce guide attempt, enhance accuracy, and growth operational efficiency across the organization.
make sure right governance, documentation, and exchange management for all automation solutions.
manipulate the mixing of center employer structures (e.g., CRM, ERP, HRIS) via APIs, middleware, and different automation gear.
accomplice with IT and engineering groups to make certain at ease and scalable integration solutions.
perceive and remedy system interdependencies and technical challenges.
AI Implementation & Innovation
take part within the assessment and integration of AI technologies, features, and capability into internal gear and tactics.
Collaborate with business and technical stakeholders to discover use instances for AI-pushed capabilities that decorate productiveness and selection-making.
stay current with emerging AI/ML developments, gear, and frameworks to form the organisation’s inner AI approach.
Collaboration & Stakeholder control
Act because the number one liaison between automation, IT, and commercial enterprise groups to understand requirements and deliver tailor-made solutions.
talk venture popularity, risks, and results to management and different stakeholders.
control supplier relationships and examine third–celebration tools to optimize automation and AI tasks.
Compliance & protection
ensure that automation and AI projects follow company protection policies, facts privateness regulations, and high-quality practices.
companion with InfoSec groups to assess dangers and put into effect appropriate safeguards.
What you’ll deliver
if you‘re a strategic thinker with a passion for generation, a knack for trouble–fixing, and an potential to guide teams in a quick-paced environment, we’d love to speak with you!
The minimum qualifications for this function encompass:
Bachelor’s diploma in computer technological know-how, Engineering, records structures, or a associated subject (or equal realistic revel in).
five+ years of enjoy in automation engineering, RPA development, or systems integration.
3+ years of experience in a humans control role, preferably in automation or IT engineering teams.
three+ years of palms-on experience with RPA systems (e.g., UiPath, Blue Prism, Automation everywhere, Snaplogic, etc).
capability to build toward APIs docs, webhooks suggestions, and integration styles between company systems (e.g., CRM, ERP, HRIS).
solid expertise of AI/ML ideas and how they may be implemented in internal tools or technique automation.
strong expertise of software improvement practices (SDLC, CI/CD) and scripting languages (e.g., Python, PowerShell).
desired qualifications for this position include:
revel in with AI/ML integration in commercial enterprise applications, such as leveraging LLMs or AI APIs (e.g. Claude/OpenAI/Perplexity APIs).
Familiarity with workflow orchestration tools (e.g., Snaplogic, Airflow, etc).
relevant RPA certifications (e.g., UiPath advanced Developer, Blue Prism expert).
AI/ML certifications (e.g., Microsoft AI fundamentals) or related cloud certifications.
