amazon jobs work from home customer service,$18-$26/hour

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job summary
be part of Amazons famend customer service group as a part-time work at home customer service consultant. you’ll be the voice of Amazon, assisting customers international with inquiries, resolving problems, and making sure a seamless purchasing experience. This position is best for people seeking out a bendy, far off possibility to guide Amazons mission of delivering global–magnificence consumer delight.

Key duties
reply to consumer queries through e mail, chat, or cellphone in a professional and well timed way.
offer solutions to client troubles, along with order tracking, refunds, and account inquiries.
cope with escalations and complicated instances with a focus on resolution and purchaser satisfaction.
educate customers on Amazons services, policies, and gear to beautify their purchasing enjoy.
record purchaser interactions correctly in inner structures for file–retaining and follow-up.
preserve confidentiality and protect purchaser information in adherence to Amazons rules.
Required abilities and qualifications
high faculty degree or equal; a university diploma is a plus.
fantastic written and verbal communique competencies in English.
strong problem–fixing abilities with attention to element.
talent in the usage of computers, which include basic know-how of Microsoft workplace and web–primarily based equipment.
potential to multitask efficiently in a quick-paced environment.
A patron–focused attitude with empathy and patience.
prior enjoy in customer support is preferred however now not mandatory.