amazon work from home jobs in bangalore for freshers,₹20000-₹40000/month

be a part of Amazon as a customer support consultant, where you’ll provide first rate service to our customers from the comfort of your property. As a part of the Amazon customer service crew, you may play a pivotal position in turning in excellent help to customers thru various channels inclusive of phone, chat, and email. This position is ideal for folks that are obsessed with hassle–solving, committed to handing over extremely good patron experiences, and keen to paintings in a dynamic, far off surroundings.

Key duties:

respond to purchaser inquiries, resolve troubles, and provide answers in a well timed and green manner.
deal with customer worries thru smartphone, e-mail, and chat, making sure the very best stage of client satisfaction.
hold a tremendous, empathetic, and professional mind-set toward clients always.
comply with set up approaches to make sure that customer issues are dealt with correctly.
accurately file patron interactions and tune issues within the companys structures.
Collaborate with internal groups to amplify complicated troubles and ensure a resolution.
stay up to date with product understanding and agency rules to help clients efficiently.
make certain all carrier level agreements (SLAs) are met, and desires are continually performed.
Required skills and qualifications:

high faculty diploma or equal.
sturdy written and verbal communication talents.
ability to multi-task and control time effectively.
Familiarity with the use of computer systems and simple workplace software programs.
ability to conform to new technologies and paintings in a fast-paced surroundings.
top notch hassle–fixing and choice-making skills.
A robust experience of responsibility and obligation.
reliable net connection and a quiet, distraction-loose workspace.
enjoy:

previous customer support revel in is desired, but not required.
enjoy in a faraway paintings environment is a plus.
enjoy with customer service software program and CRM systems is an advantage