part time customer service jobs work from home malaysia,RM15-RM25/hour

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job summary
be a part of Amazons dynamic and purchaser-centric team as a work from home customer service representative. on this on-line chat function, you’ll be responsible for turning in top notch customer service by using addressing inquiries, resolving issues, and supplying steering thru Amazons stay chat system. you may assist Amazon customers with a selection of questions on orders, products, delivery, returns, and more. This is a part-time, remote function designed for folks who enjoy helping others and are comfortable with a fast-paced, tech-savvy environment.

Key responsibilities

offer actual-time on-line chat aid to Amazon customers.
help customers with inquiries regarding orders, transport, refunds, account settings, and more.
perceive and resolve customer issues efficiently whilst retaining Amazons great standards.
preserve correct information of customer interactions and enhance complicated problems to relevant groups as wished.
supply clear and concise data approximately Amazons offerings and rules.
make sure client pride by way of imparting rapid and expert answers to their troubles.
stay updated with Amazons modern guidelines, promotions, and new products to provide accurate and helpful responses.
Collaborate with inner groups to enhance strategies and consumer enjoy.
Required abilties and qualifications

excessive faculty diploma or equivalent required.
exquisite written communication talents with a strong command of English grammar and spelling.
strong hassle–fixing abilities and eager attention to element.
capacity to multitask and navigate among a couple of structures even as responding to customers.
Familiarity with on-line chat structures and a great stage of consolation working with era.
client–orientated mindset with the capacity to remain patient and expert in hard conditions.
capability to work independently and manage time correctly in a far flung surroundings.
revel in

previous enjoy in customer support or a associated area is desired however not required. schooling will be furnished for certified applicants.
enjoy running in a web chat-based position is an advantage.