part time jobs singapore work from home no experience,SGD15-SGD25/hour

digital call Queue manager – work far off, no enjoy wished
faraway, united states of america
complete-time
published 2025-12-sixteen
The house of Mercier is pleased to provide an exciting opportunity for a digital call Queue supervisor! on this faraway role, you’ll play a critical function in making sure a smooth and efficient name experience for our customers. This position requires no earlier revel in as we offer complete schooling to equip you with the important competencies. Your primary responsibility might be to control incoming patron calls, directing them to the suitable departments and making sure timely responses to inquiries. if you‘re a element–oriented individual with a ardour for customer support, we would like to hear from you!

Key obligations
screen and manipulate the incoming call queue, making sure calls are directed to the right retailers directly.
help customers via answering fashionable inquiries and providing data approximately our services and products.
make use of our call management structures to music and manage name flows correctly.
work collaboratively with customer support marketers to hold a excessive degree of provider.
record name patterns and assist identify regions for provider improvement.
participate in training packages to enhance your know-how and abilties.
offer aid and guidance to colleagues as required to foster group success.
necessities

No earlier revel in is wanted; complete schooling could be supplied.
Fluency in English is needed; know-how of additional languages is beneficial.
sturdy verbal communication skills and an potential to convey information truely.
remarkable organizational talents with a focus on element and performance.
potential to paintings independently while managing a couple of tasks in a far flung environment.
primary laptop abilties and familiarity with call management structures are a plus.
dependable internet connection and a quiet workspace to facilitate efficient work.
advantages

fitness Care Plan (scientific, Dental & imaginative and prescient)
Retirement Plan (401k, IRA)
life coverage (primary, Voluntary & advert&D)
Paid break day (vacation, ill & Public holidays)
own family leave (Maternity, Paternity)
brief time period & long term incapacity
training & development
make money working from home
loose food & Snacks
wellness sources
inventory option Plan
superb profits
other Perks