TEKsystems is currently hiring for faraway Member provider Representatives with a Fortune 100 monetary group in Atlanta, GA to start in the Fraud branch
role: Member provider consultant (Fraud branch)
start Date: January 12th
task Description
To reply to inquiries and requests from contributors and different individuals within a 24/7 excessive volume, schedule–pushed and based contact middle operation
offer information regarding the enterprise‘s products and services demonstrating expertise, energetic listening, more than one system adaptability and engagement techniques to make certain ideal member revel in and customer service
perform transactions or related capabilities for financial savings, checking, client loans, credit playing cards, IRAs and/or different money owed
advocate contributors of other services and products that may fit their wishes and offer possibilities for superb member interplay
handle a name extent of eighty–one hundred+ calls day by day
qualifications
excessive faculty degree/ GED required
1-2 years of latest customer support revel in running without delay with clients (call middle, collections, banking)
capacity to work in a fast–tempo excessive–extent call middle environment
Willingness to assist others and ability to navigate difficult conversations
expert written and verbal communique competencies
robust laptop knowledge and information entry/typing abilties