Airbnb Remote Jobs (Customer Experience) $70,000/Yearly – Apply Today From Home

This person may be answerable for promptly addressing purchaser inquiries: providing quotations, coming into orders, and answering questions/worries in a timely and expert way. this is an entry degree role (2 years’ minimum experience) as a way to be liable for handling consumer relationships in a special marketplace base as mentioned in Oldcastle’s SOPs. The primary functions are to go into orders and estimates, and solution calls in a timely and respectful way. Candidate ought to be answer–pushed in any interactions with clients, each internal and outside.

process region

This function can be positioned at our company office in Atlanta, GA.

job duties

method and guide clients’ orders and inquiries related to their dedicated market
solution calls and take care of email inquiries; providing courteous, timely, and effective customer service
tell customers of the status in their orders, advising them of any modifications
comply with corporation attendance standards
Coordinate successfully with transportation, planning, engineering and sales
Create cases in NetSuite for customer trouble resolution and product design
simple information of processing EDI orders
running with customers to create go back authorizations

job necessities

1+ years customer service in an office environment
experience operating in production or logistics is preferred
notable interpersonal and oral/written verbal exchange
relaxed user of excel
element–oriented, with the ability to multi-assignment
confirmed ability to work flippantly in a fast-paced team environment
inclined to be adaptable & flexible in our ever-changing paintings surroundings