Description:
Are you obsessed with pets and love connecting with folks that experience the identical?
At Chisholm Creek puppy resort, we’re looking for a heat and pleasant customer service representative to be the primary factor of touch for our valued customers and their bushy friends. on this function, you will be liable for greeting clients with a grin, answering questions about our services, and supporting to ensure every pet and pet determine has a incredible experience with us.
What you may Do:
Say whats up! Cheerfully greet pets and their human beings whilst they arrive at our resort.
customer verbal exchange: solution cellphone calls and emails with a fine mind-set, offering beneficial facts about our boarding, grooming, and daycare services; provide simple statistics approximately pet care and resort rules to clients, usually retaining a customer–focused technique.
Scheduling: schedule appointments and control reservations to maintain our resort walking smoothly.
day by day the front table Operations: help with take a look at-ins and take a look at-outs, ensuring pets have the whole lot they want for a comfortable live; check puppies into daycare, boarding, and grooming
maintaining files: touch veterinarians to get vaccine or different needed facts regarding pets in our care; paintings with our kennel software program to e-book appointments, make notes on purchaser and pet profiles, and acquire applicable statistics as needed.
communicating with returned-of-residence body of workers: speak with grooming and kennel personnel concerning puppies as they check in and their needs
going for walks puppies: Escort our bushy friends to play areas/kennels/and so on.
enterprise and workplace renovation: accountable for the overall cleanliness/appearance of our front workplace; Vacuum/sweep and mop daily or as wanted, smooth windows, wipe down counters; keep desk, papers, and so forth. easy and organized
constitute Your Village: always be considerate of the appearance of the workplace and your self via the eyes of our customers.
Please be aware that the above-listed duties and duties are the fundamental necessities for this role and may be changed, expanded, or reduced based at the evolving needs of the organization.
if you’re the proper candidate, we’d love which will be part of our group! blessings for all team individuals at Chisholm Creek puppy lodge consist of discounted daycare and boarding on your very own dog, with extra blessings to be had for full time personnel like clinical/vision/dental plans and 401k! Pay starts offevolved at $11/hr.
requirements:
Our perfect customer support professional will encompass these features:
fantastic communique abilties: telephone, interpersonal, and written, with proper spelling and grammar, and a professional and pleasant demeanor
team participant: Works collectively properly with others to make certain all our guests are cared for and pet parents glad!
customer service history: previous experience in a customer support position desired, however no longer required—but a power to satisfy and exceed client expectancies is paramount
Flexibility: A bendy agenda. Willingness to work evenings, weekends, and vacations as wanted.
prepared: attention to element and extremely good organizational capabilities to keep music of the various desires of your Village
bodily Stamina: able to manage/shipping dogs of all sizes by leash, and to hold upright and busy at some point of a busy shift
canine Lover: ardour for working with animals a need to!
