company Description
For over 5 years, Studio 613, Inc. has continuously made awesome strides in recruiting only the pinnacle digital administrative and customer service retailers to carrier our small and huge business clientele. Our possibilities are open to customer support marketers throughout america with the exception of agent in CA, CT, MD, MA, new york, OR, and WI. We agreement handiest surprisingly professional sellers who’re able to paintings independently and are able to provide extremely good customer service solutions lengthy–term and on-call for.
process Description
Studio 613, Inc. faraway opportunity – United country besides CA, CT, MD, MA, big apple, OR, and WI
We hire pinnacle performers with the motivation and the discipline to be the first-rate of the fine. We satisfaction ourselves in imparting stellar carrier and generating first rate consequences for our clients and their customers.
who’re we searching out?
an appropriate candidate for this exciting digital possibility will demonstrate good sized understanding in presenting professional customer service, and feature extraordinary written and verbal communication. in this position, the customer support professionals have to be a self-starter, strongly self-stimulated not simplest to take high-quality care of the customer, but also be capable of resolve client inquiries. performing fundamental troubleshooting obligations of the customer‘s services and products can also be required. This possibility may be offered to an unbiased contractor, authorised to work within the Studio 613 network.
Required abilities:
minimum 6 months customer support/technical troubleshooting expertise or confirmed technical capability
A quiet workspace, ergonomic chair, and table.
ought to be nicely prepared, inventive and feature awesome communication & dating building competencies.
revel in helping customers via cellphone, electronic mail, chat, and/or in man or woman
passion for customer service and ownership of the client revel in inclusive of complete trouble resolution
able to successfully tailor communique and fashion to differing audiences
capable of self control and work independently in a quick-paced, continuously converting surroundings
prospers on a crew wherein understanding is shared and comments is welcomed
effective time control along with ability to multi-mission, organize and prioritize
able to research and hold close technical records throughout multiple equipment whilst talking with clients
flair for acquiring talents in technical troubleshooting and a fervour to study and take on new demanding situations
usually strive to make certain First name decision (FCR) and complete client pride.
qualifications:
must be a US citizen and currently reside in the u.s.
information of labor and employment laws
capacity to build rapport with all employees
strong organizational talents
first rate written and verbal conversation competencies
need to be clear of any felonies and any offense that consists of fraud or robbery
minimal TECHNICAL necessities:
monitor show of 17-19″ (non-widescreen) or 19-20″ (widescreen) are required
most effective computers with windows 7 (32 or sixty four bit), Window 8, windows eight.1 and Window 10 are like minded
Mac OS, windows 2000, XP and Vista are not supported for this possibility
