The customer support consultant (faraway) works from home and interfaces with customers via inbound/outbound calls and/or thru the internet. This function affords customer support aid and determination of habitual problems and questions concerning client‘s merchandise and/or services. (We be given applications for this role on an ongoing basis. navy veterans are recommended to apply.)
a new career POWERED by way of YOU
Are you seeking out a “earn a living from home” profession exchange with a forward–wondering worldwide corporation that nurtures a real humans-first, inclusive culture and a proper feel of belonging? could you want to sign up for a business enterprise that earns “global’s high-quality workplaces,” “Happiest personnel,” and “pleasant companies for profession growth” awards each yr? Then a far flung customer service consultant role at Concentrix is just the right place for you!
As a faraway customer service consultant, you’ll be a part of an organically numerous crew from 70+ international locations in which ALL members contribute and assist every different’s success and properly-being, proudly united as “sport-changers.” together, we help the arena’s exceptional–recognized manufacturers improve their agencies through exceptional consumer experiences and tech-powered innovation. And because of persevered growth, we’re looking for greater gifted game-changers to enroll in our cause, humans as obsessed on offering extraordinary customer support reviews as we’re.
career increase and personal development
that is a tremendous “do business from home” opportunity as a way to allow you to reimagine an all-new profession adventure and broaden “pals for life” on the same time. We’ll provide you with all the schooling, technology, and continuing help you’ll want to succeed. Plus, at Concentrix, there’s actual profession (and private) increase potential. In truth, approximately eighty% of our managers and leaders had been promoted from within! That’s why we offer quite a number unfastened gaining knowledge of and management development packages designed to set you in your way to the sort of profession you’ve continually envisioned.
WHAT you’ll DO on this position
As a customer service consultant working from home, you’ll:
offer inbound customer support the use of a call drift manual
help clients clear up simple technical troubles
song, report, and retrieve data in databases
offer extra merchandise and/or offerings
deliver professional customer reports…with a grin.
YOUR qualifications
Your capabilities, integrity, understanding, and true compassion will supply cost and fulfillment with every patron interplay. different qualifications for our customer support consultant (far off) position include:
6 months of customer support enjoy
Open availability
A high school diploma or GED
A quiet, distraction-unfastened environment to work from in your own home
skillability in rapid-paced multi-tasking
Eagerness to study new technology
robust pc navigation competencies and pc information
A computer or laptop to finish laptop and net checking out; a piece pc can be supplied relying on the placement offered, but is not assured (might be discussed similarly with a recruiter)
high pace net (no wi-fi/hotspots or satellite) and a cellphone
have to reside within the usa and have a valid U.S. deal with for house
WHAT’S IN IT FOR YOU
one in every of our agency’s culture beliefs says, “We champion our people.” That’s why we substantially put money into our game-changers, our infrastructure, and our abilities to make sure lengthy–term fulfillment for each our teams and our customers. And we’ll spend money on YOU to useful resource on your career route and for your personal improvement. benefits to be had to eligible U.S. employees in this role consist of:
the bottom revenue range for this position is $15-$18/hr. (pay rate will now not be under the relevant minimum salary). actual salaries will range based totally on work location, qualifications, talents, training, experience, and abilities. advantages available to eligible employees on this role include medical, dental, and imaginative and prescient insurance, comprehensive employee help application (EAP), 401(k) retirement plan, paid day without work and vacations, and paid education days.
DailyPay enrollment option to get admission to pay “early,” when you need it
Paid training and performance–based incentives
lucrative worker referral bonus opportunities
enterprise networking opportunities with prepared agencies within the following topics: community of women, Black specialists, LGBTQ+ pride, ability (Disabilities), Dynamic ((Neurodiversity), women in Tech, OneEarth Champions, and more
health and well-being applications with trained companions to help promote a wholesome you
Mentorship programs that assist your profitable career adventure
work-from-domestic convenience
programs and activities that assist variety, equity, and inclusion, in addition to global citizenship, sustainability, and community support
Celebrations for Concentrix Day, recreation-Changer Appreciation Day, customer support Week, global easy Up Day, #MyOneEarthPromise, and more
REIMAGINE THE first-rate model OF YOU!
If all this looks like the perfect next step to your career journey, we want to pay attention from you. observe today and find out why over 440,000 recreation-changers around the world call Concentrix their “employer of choice.”
physical & intellectual necessities: whilst appearing the obligations of this job, the worker is frequently required to perform a computer, keyboard, smartphone, headset, and other workplace system. paintings is typically sedentary in nature.
in case you are a California resident, by means of submitting your records, you well known that you have read and have get admission to to the task Applicant privateness word for California citizens
Eligibility to paintings:
in accordance with federal law, handiest applicants who are legally legal to work inside the u.s.a. can be taken into consideration for this position. have to are living within the america or have a legitimate U.S. address for residence.
where task can be carried out:
currently, this function can be executed simplest inside the states listed right here.
Concentrix is an equal possibility and affirmative action (EEO-AA) agency. We promote equal opportunity to all qualified individuals and do now not discriminate in any section of the employment technique based on race, colour, religion, sex, sexual orientation, gender identification, country wide foundation, age, pregnancy or related condition, disability, status as a blanketed veteran, or every other foundation included via regulation.
For greater information concerning your EEO rights as an applicant, please visit the following websites:
