At NoGigiddy, we prioritize our gig workers and purpose to sell flexibility and convenience. Our dedication to enhancing the gig worker revel in units us apart, as we continuously discover new ways to create even greater incomes opportunities for gig people. by using joining our GigSquad, you will be a part of a team that values your contribution and gives various paths for growth and development.
duties
respond directly to gig people‘ inquiries and provide accurate and useful facts through our chat assist device.
cope with and remedy gig workers‘ worries, problems, or complaints with empathy and professionalism.
Collaborate with other crew individuals to make sure a continuing and efficient chat aid experience for gig people.
live up-to-date with the functions and functionalities of the NoGigiddy platform and our partner staffing apps.
assist gig employees in navigating the NoGigiddy platform and troubleshoot any technical issues they will encounter.
Actively promote the advantages and functions of NoGigiddy to gig employees to inspire engagement and participation.
file and amplify complex or unresolved queries to the appropriate departments for further assistance.
requirements
confirmed revel in as a customer support agent or comparable function, preferably in the gig financial system or staffing industry.
great written and verbal verbal exchange skills, with the capability to communicate actually and concisely.
strong multitasking and trouble–fixing skills, with the capability to navigate among more than one chat conversations successfully.
Empathetic and consumer–oriented mind-set, with a genuine choice to assist gig people be triumphant.
gifted computer abilties, along with the capability to navigate software applications and paintings with chat help tools.
potential to paintings independently and remotely whilst keeping a excessive degree of productivity and focus.
Flexibility to work in the course of height hours, such as evenings and weekends, to offer support as needed.