activity Description:
Are you a tech-savvy character seeking to start a career in technical help with out the want for a diploma or earlier experience? NoGigiddy is seeking enthusiastic and committed individuals to join our group as Technical support professionals. on this access–degree function, you will be the primary factor of touch for our users, presenting expert technical assistance and making sure a unbroken enjoy for all.
duties:
• reply to technical inquiries via chat, email, and speak to in a timely and expert way
• Diagnose and troubleshoot software and hardware troubles
• offer step-via-step steering to users to remedy technical troubles
• assist users with navigating our platform and using its functions correctly
• maintain a excessive level of purchaser satisfaction thru great conversation and problem–solving abilities
• Collaborate with team members to constantly improve support procedures and consumer revel in
• record and amplify complicated technical troubles to the best departments whilst important
• participate in education classes to stay up to date on product expertise and technical support first-rate practices
necessities:
• No degree required
• No earlier experience wished; we can provide complete training
• robust technical flair and problem–solving skills
• superb written and verbal communique capabilities
• capacity to paintings independently and as a part of a crew
• dependable net connection and a quiet workspace
• tremendous mind-set and a willingness to examine
advantages:
• competitive hourly pay ($15-$18/hr)
• bendy paintings-from-home agenda
• complete schooling program
• possibilities for increase and advancement in the corporation
• Supportive group surroundings
• access to specific gig opportunities