approximately Archive
be a part of Archive in our challenge to trade consumer shopping conduct for the higher. in case you assume humans buy too much stuff and throw too much away, then this hassle is for you. because the leading era platform for branded resale, we now electricity circular businesses for 50+ brands globally along with Lululemon, The North Face and New stability.
be a part of Archive in our challenge to trade consumer shopping conduct for the higher. in case you assume humans buy too much stuff and throw too much away, then this hassle is for you. because the leading era platform for branded resale, we now electricity circular businesses for 50+ brands globally along with Lululemon, The North Face and New stability.
we are growing our group of enormously inspired, ahead–wondering people to assist build the most pleasant consumer revel in for purchasing used objects, and the software program to help brands make this a great a part of their enterprise. If this project speaks to you, come be part of us as we grow our proportion of the booming 2d hand marketplace—projected to develop 3X quicker than the general worldwide garb marketplace and to hit $350 Billion globally by means of 2028.
approximately this position
As a consider & protection expert at Archive, you’ll play a vital function in retaining our platform secure, compliant, and client-first. you will be responsible for figuring out and resolving protection dangers, reviewing flagged content material or customers, coping with reports of abuse or prohibited behavior, and partnering with CX, Product, and Engineering to construct a relied on surroundings for customers, sellers, and types. if you thrive in sample detection, policy enforcement, and impact–pushed decision-making, this position is for you.
duties
display and inspect flagged users, listings, and transactions for capability abuse, fraud, or policy violations
assessment and movement user reports related to prohibited objects, harassment, impersonation, or policy breaches
slight platform content for compliance with Archive’s marketplace regulations and brand–precise hints
respond to all Chargebacks and preserve excessive win charges.
Flag tendencies to CX management
keep correct information and documentation for each incident
accomplice with Product and Engineering to propose tooling improvements for abuse prevention
live informed on industry nice practices and evolving T&S dangers within resale, marketplaces, and eCommerce
talk at once with users(consumers and dealers) on decisions made
necessities
2+ years experience in trust & safety, content Moderation, or marketplace Operations
amazing judgment and interest to detail in reviewing touchy content
robust written communication and incident documentation capabilities
revel in using accept as true with tooling or platforms (e.g. Zendesk, Riskified, Stripe)
potential to balance enforcement with empathy and universal enterprise hazard in consumer–dealing with selections
comfortable managing ambiguous, rapid–converting environments
📅 Jun 8 Posts (199)
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