far off, united states of america
complete-time
published 2025-12-20
⚡ WHO we’re:
have you ever ever booked a hotel on-line? you then’ve likely used D-facet without understanding it.
undertaking : each day, we assist more than 18,000 accommodations international to increase their on line visibility and sales thru main–side cloud-primarily based e-trade answers.
As a subsidiary of the Accor group, D-area simplifies the lifestyles of impartial lodges and motel chains alike.
Figures : D-facet Is the european No1 and international No3 lodge distribution era issuer in hospitality. With a group of extra than 500 specialists placed in over 20 countries, D-aspect affords localized support, offerings, and equipment. With its international network of 500+ companions, D-area’s ever-increasing surroundings is a fine region to do enterprise and grow.
Values :
At D-facet we are pushed through these 4 key values:
We care about humans #human beings FIRST
We dare to share #OPEN communication
We embrace alternate #ADAPTABILITY
YOUR role :
make sure successful activation/implementation for all D-edge Suite of merchandise following in detail given recommendations and tick list in admire of the SLA, as well as guiding and animating education sessions to the D-edge clients. After the income supervisor, collectively with the assigned Account manager, be the first contact for brand new hotels, understanding the purchaser’s wishes and presenting the excellent offerings wished.
WHAT you’ll be DOING
ensure techniques are followed for easy activation/ implementation
gather by using Account manager/sales, and the client, all the information required for a right product configuration
Registration of the Account within the machine, coworking with Account manager/income to build the wanted ecosystem, with rooms & costs and connectivities
Set-up products included in the contract for the motel (except website)
Play as a key member of the customer service department for outlining steps and timelines wanted for the implementation of a new customer
document and update all activation/ implementation duties and standing into Salesforce CRM
Log tickets nicely in Salesforce CRM for all problems encountered at some point of activation/ implementation with a purpose to help the Level1 with the decision
observe the onboarding journey
keep up with D-facet products and features evolutions in addition to the market traits in the industry.
manipulate on line or on web site training, based at the customer’s needs
understand and examine the consumer‘s need
deal with the consumer’s court cases and interact with the assigned Account manager
⭐ WHAT YOU’VE got:
Being proactive and might paintings independently
Being bendy, and having robust analytical skills and an eye fixed for detail
problem–fixing
Teamwork
assignment management abilties
first rate information of D-side solutions .
brilliant verbal exchange and writing competencies.
enjoy, tools and specialist know-how
enjoy with b2b era corporation or hotels
information of the Hospitality, GDS or OTA
efficiency in Excel, MS phrase, Salesforce CRM
Google Suite
schooling, coaching enjoy is a plus
extra records
D-part is an equal opportunity business enterprise. We do now not discriminate based on: race, colour, ethnicity, ancestry, country wide foundation, religion, sex, gender, gender identification, gender expression, sexual orientation, age, incapacity, veteran popularity, genetic records, marital reputation or any legally blanketed reputation.
practice to this process
