{"id":36,"date":"2026-06-02T15:05:12","date_gmt":"2026-06-02T15:05:12","guid":{"rendered":"https:\/\/akapacha.com\/blogs\/?p=36"},"modified":"2026-06-02T15:05:13","modified_gmt":"2026-06-02T15:05:13","slug":"verizon-remote-jobs-customer-support","status":"publish","type":"post","link":"https:\/\/akapacha.com\/blogs\/verizon-remote-jobs-customer-support\/","title":{"rendered":"Verizon Remote Jobs (Customer Support)"},"content":{"rendered":"
\n
Funnel Leasing Inc., is hiring for a\u00a0customer service<\/span>\u00a0specialist<\/span>\u00a0Tier 1. As a\u00a0customer service<\/span>\u00a0professional<\/span>\u00a0Tier 1,\u00a0you will be<\/span>\u00a0liable for<\/span>\u00a0running<\/span>\u00a0at once<\/span>\u00a0with\u00a0clients<\/span>\u00a0to reply<\/span>\u00a0questions and troubleshoot any of our supported\u00a0software program<\/span>\u00a0answers<\/span>\u00a0and integrations professionally and\u00a0with courtesy<\/span>.\u00a0candidates<\/span>\u00a0for this\u00a0function<\/span>\u00a0must<\/span>\u00a0be\u00a0organized<\/span>,\u00a0detail<\/span>–orientated<\/span>, and self-encouraged<\/span>, with\u00a0incredible<\/span>\u00a0listening and\u00a0communication<\/span>\u00a0competencies<\/span>.\u00a0applicants<\/span>\u00a0must<\/span>\u00a0have the ability<\/span>\u00a0to investigate<\/span>\u00a0problems<\/span>\u00a0and translate their\u00a0software<\/span>\u00a0understanding<\/span>\u00a0into actionable\u00a0guidelines<\/span>\u00a0customers<\/span>\u00a0can\u00a0follow<\/span>.<\/p>\n

This\u00a0specific<\/span>\u00a0role<\/span>\u00a0is a hybrid, non-exempt\u00a0function<\/span>\u00a0with an hourly pay\u00a0variety<\/span>\u00a0of $20.00-$25.00 (equal<\/span>\u00a0to $41<\/span>,six hundred<\/span>-$52<\/span>,000\u00a0annually<\/span>).\u00a0assist<\/span>\u00a0experts<\/span>\u00a0are\u00a0expected<\/span>\u00a0to\u00a0work<\/span>\u00a0onsite\u00a0maximum<\/span>\u00a0days at our Tampa headquarters in Odessa, Florida, or from\u00a0a delegated<\/span>\u00a0workplace<\/span>\u00a0area<\/span>\u00a0in Dallas, TX, with occasional\u00a0far off<\/span>\u00a0paintings<\/span>\u00a0flexibility.\u00a0we are<\/span>\u00a0presently<\/span>\u00a0prioritizing\u00a0candidates<\/span>\u00a0primarily based<\/span>\u00a0in the<\/span>\u00a0Tampa or Dallas\u00a0regions<\/span>.<\/p>\n

Why Funnel?<\/p>\n

we’re<\/span>\u00a0a U.S. SaaS\u00a0business enterprise<\/span>\u00a0that\u00a0facilities<\/span>\u00a0our\u00a0services<\/span>\u00a0on the<\/span>\u00a0renter\u00a0experience<\/span>. We\u00a0broaden<\/span>\u00a0first rate<\/span>\u00a0software<\/span>\u00a0that has revolutionized the #proptech\u00a0enterprise<\/span>. And did we\u00a0mention<\/span>\u00a0we have<\/span>\u00a0an\u00a0amazing<\/span>\u00a0team<\/span>\u00a0that is<\/span>\u00a0on #FunnelFire!? Oh, did we\u00a0forget<\/span>\u00a0to inform<\/span>\u00a0you\u00a0we have<\/span>\u00a0unlimited<\/span>\u00a0PTO,\u00a0advantages<\/span>\u00a0that\u00a0begin<\/span>\u00a0to your<\/span>\u00a0first day of employment, P.I.N.ok<\/span>.\u00a0middle<\/span>\u00a0values that ROCK, and our\u00a0team<\/span>\u00a0puts<\/span>\u00a0the\u00a0a laugh<\/span>\u00a0in Funnel!<\/p>\n

who’s<\/span>\u00a0Funnel Leasing?<\/p>\n

have you ever<\/span>\u00a0ever rented an\u00a0condo<\/span>\u00a0and\u00a0needed<\/span>\u00a0the\u00a0method<\/span>\u00a0might be<\/span>\u00a0higher<\/span>? At Funnel we do too. We\u00a0know<\/span>\u00a0we\u00a0need<\/span>\u00a0to make the\u00a0method<\/span>\u00a0of renting an\u00a0apartment<\/span>\u00a0as\u00a0clean<\/span>\u00a0as\u00a0buying<\/span>\u00a0socks on Amazon.\u00a0we’ve got<\/span>\u00a0created cloud-based<\/span>\u00a0advertising and marketing<\/span>\u00a0and leasing\u00a0software<\/span>\u00a0that\u00a0gives you<\/span>\u00a0the\u00a0remaining<\/span>\u00a0apartment<\/span>\u00a0experience<\/span>\u00a0for\u00a0each person<\/span>\u00a0concerned<\/span>\u00a0inside the<\/span>\u00a0manner<\/span>.\u00a0we are<\/span>\u00a0within the<\/span>\u00a0manner<\/span>\u00a0of remodeling<\/span>\u00a0the\u00a0real<\/span>\u00a0property<\/span>\u00a0enterprise<\/span>\u00a0thru<\/span>\u00a0current<\/span>\u00a0technology<\/span>\u00a0built<\/span>,\u00a0offered<\/span>, and supported\u00a0by using<\/span>\u00a0the\u00a0most<\/span>\u00a0passionate\u00a0humans<\/span>\u00a0you’ll<\/span>\u00a0meet.<\/p>\n

The\u00a0customer support<\/span>\u00a0accomplice<\/span>\u00a0Tier 1’s\u00a0essential<\/span>\u00a0roles and\u00a0responsibilities<\/span>\u00a0encompass<\/span>,\u00a0however<\/span>\u00a0aren’t<\/span>\u00a0confined<\/span>\u00a0to\u00a0the subsequent<\/span>:<\/p>\n

have interaction<\/span>\u00a0with\u00a0customers<\/span>\u00a0and\u00a0end<\/span>\u00a0users<\/span>\u00a0to\u00a0provide<\/span>\u00a0help<\/span>\u00a0via<\/span>\u00a0cellphone<\/span>,\u00a0electronic mail<\/span>, and chat and\u00a0solution<\/span>\u00a0user<\/span>\u00a0inquiries
\nfile<\/span>\u00a0consumer<\/span>\u00a0interplay<\/span>, troubleshooting, and\u00a0consequences<\/span>\u00a0honestly<\/span>\u00a0and concisely.
\nEngages\u00a0within the<\/span>\u00a0software<\/span>\u00a0of\u00a0device<\/span>\u00a0analysis<\/span>\u00a0of\u00a0software<\/span>\u00a0for\u00a0first-rate<\/span>\u00a0practices\u00a0per<\/span>\u00a0technical documentation and\u00a0gives<\/span>\u00a0solutions<\/span>\u00a0primarily based<\/span>\u00a0on a\u00a0prognosis<\/span>\u00a0of the\u00a0hassle<\/span>.
\nexamine<\/span>,\u00a0take a look at<\/span>, and\u00a0alter<\/span>\u00a0Funnel\u00a0software<\/span>\u00a0and integration\u00a0based totally<\/span>\u00a0on their\u00a0unique<\/span>\u00a0design<\/span>\u00a0and implementation\u00a0of each<\/span>\u00a0customer<\/span>
\ndiscover<\/span>\u00a0and\u00a0strengthen<\/span>\u00a0trending\u00a0problems<\/span>\u00a0and\u00a0ability<\/span>\u00a0software<\/span>\u00a0defects to\u00a0management<\/span>\u00a0and\u00a0development<\/span>.
\ncapability<\/span>\u00a0to attract<\/span>\u00a0conclusions from\u00a0a fixed<\/span>\u00a0of\u00a0facts<\/span>, and discriminate\u00a0between<\/span>\u00a0beneficial<\/span>\u00a0and\u00a0less<\/span>\u00a0beneficial<\/span>\u00a0information<\/span>\u00a0to\u00a0solve<\/span>\u00a0problems<\/span>\u00a0or make\u00a0selections<\/span>
\nMeet\u00a0posted<\/span>\u00a0metrics for\u00a0performance<\/span>,\u00a0along with<\/span>\u00a0but<\/span>\u00a0no longer<\/span>\u00a0restricted<\/span>\u00a0to case\u00a0volume<\/span>, CSAT,\u00a0reaction<\/span>, and SLA.
\nmake a contribution<\/span>\u00a0to\u00a0knowledge<\/span>\u00a0methodology<\/span>:\u00a0know-how<\/span>\u00a0centered<\/span>\u00a0offerings<\/span>\u00a0(KCS)\u00a0through<\/span>\u00a0growing<\/span>\u00a0articles and\/or reviewing\u00a0existing<\/span>\u00a0articles for accuracy
\nneed to<\/span>\u00a0be\u00a0willing<\/span>\u00a0to\u00a0work<\/span>\u00a0off hour shifts\u00a0consisting of<\/span>\u00a0however<\/span>\u00a0no longer<\/span>\u00a0constrained<\/span>\u00a0to weekends, evenings,\u00a0in a single day<\/span>,\u00a0and coffee<\/span>\u00a0holidays<\/span>. Shifts\u00a0can be<\/span>\u00a0rotational with\u00a0other<\/span>\u00a0group<\/span>\u00a0members<\/span>
\nCreate a\u00a0lifestyle<\/span>\u00a0of\u00a0non-stop<\/span>\u00a0improvement<\/span>\u00a0and\u00a0gaining knowledge of<\/span>\u00a0for\u00a0character<\/span>\u00a0professional<\/span>\u00a0development<\/span>
\nFoster collaboration\u00a0within<\/span>\u00a0team<\/span>\u00a0and\u00a0throughout<\/span>\u00a0the\u00a0company<\/span>
\nplays<\/span>\u00a0different<\/span>\u00a0obligations<\/span>\u00a0as assigned and\u00a0modified<\/span>\u00a0at\u00a0supervisor<\/span>‘s discretion
\ntour<\/span>\u00a0up to5%<\/p>\n

schooling<\/span>,\u00a0paintings<\/span>\u00a0enjoy<\/span>,\u00a0know-how<\/span>, And Certifications<\/p>\n

Multifamily\u00a0industry<\/span>\u00a0revel in<\/span>
\nrelevant<\/span>\u00a0Bachelor’s\u00a0diploma<\/span>\u00a0or\u00a0equivalent<\/span>,\u00a0associated<\/span>\u00a0enjoy<\/span>
\n1-3<\/span>\u00a0years of\u00a0enjoy<\/span>\u00a0in SaaS\u00a0software<\/span>\u00a0customer support<\/span>
\nrobust<\/span>\u00a0verbal and written\u00a0communication<\/span>\u00a0abilties<\/span>
\nenjoy<\/span>\u00a0with\u00a0price ticket<\/span>\u00a0control<\/span>\u00a0systems<\/span>\u00a0which include<\/span>\u00a0Salesforce\u00a0provider<\/span>\u00a0Cloud and Jira
\nenjoy<\/span>\u00a0or in-depth<\/span>\u00a0expertise<\/span>\u00a0of the\u00a0real<\/span>\u00a0estate<\/span>\u00a0\/ multifamily\u00a0industry<\/span>\u00a0is a plus
\nenjoy<\/span>\u00a0in ITIL,\u00a0know-how<\/span>\u00a0centered<\/span>\u00a0guide<\/span>\u00a0(KCS), HDI or\u00a0different<\/span>\u00a0assist<\/span>\u00a0frameworks is a plus
\nThe\u00a0ability<\/span>\u00a0to\u00a0get hold of<\/span>\u00a0and\u00a0offer<\/span>\u00a0optimistic<\/span>\u00a0remarks<\/span>\u00a0and\u00a0paintings<\/span>\u00a0to\u00a0preserve<\/span>\u00a0our\u00a0company<\/span>\u00a0values and collaborative\u00a0lifestyle<\/span>. Our\u00a0group<\/span>\u00a0is\u00a0often<\/span>\u00a0far flung<\/span>, so we\u00a0work<\/span>\u00a0tough<\/span>\u00a0to\u00a0live<\/span>\u00a0connected<\/span>\u00a0& you\u00a0need<\/span>\u00a0to be a\u00a0strong<\/span>\u00a0crew<\/span>\u00a0participant<\/span>
\ncapacity<\/span>\u00a0to\u00a0efficaciously<\/span>\u00a0comply with<\/span>\u00a0described<\/span>\u00a0methods<\/span>\u00a0and\u00a0processes<\/span>
\nstrong<\/span>\u00a0customer support<\/span>\u00a0abilities<\/span>\u00a0with the\u00a0power<\/span>\u00a0to\u00a0provide<\/span>\u00a0the\u00a0excellent<\/span>\u00a0client<\/span>\u00a0enjoy<\/span>\u00a0with\u00a0every<\/span>\u00a0interaction<\/span>.
\norganized<\/span>,\u00a0element<\/span>–oriented<\/span>,\u202fand self-inspired<\/span>\u202f, with the\u00a0potential<\/span>\u00a0to\u00a0paintings<\/span>\u00a0below<\/span>\u00a0strain<\/span>\u00a0and\u00a0reap<\/span>\u00a0pre-defined<\/span>\u00a0closing dates<\/span>
\nThe\u00a0capacity<\/span>\u00a0to\u00a0efficaciously<\/span>\u00a0speak<\/span>\u00a0via<\/span>\u00a0cellphone<\/span>, chat\u202f, and\u00a0email<\/span>\u00a0is needed<\/span>\u202f.
\ncapacity<\/span>\u00a0to\u00a0paintings<\/span>\u00a0on\u00a0a couple of<\/span>\u00a0issues<\/span>\u00a0concurrently<\/span>\u00a0in a\u202fspeedy<\/span>-paced\u202fenvironment<\/span>
\ncapability<\/span>\u00a0to\u00a0work<\/span>\u00a0inside<\/span>\u00a0a\u00a0team<\/span>\u00a0environment<\/span>\u00a0and independently\u00a0at the same time as<\/span>\u00a0maintaining<\/span>\u00a0a\u00a0high<\/span>\u00a0degree<\/span>\u00a0of\u00a0performance<\/span>.
\nproven<\/span>\u00a0capacity<\/span>\u00a0to\u00a0correctly<\/span>\u00a0diagnose and\u00a0resolve<\/span>\u00a0purchaser<\/span>\u00a0problems<\/span>, demonstrating a\u00a0strong<\/span>\u00a0troubleshooting skillset in a\u00a0customer support<\/span>\u00a0environment<\/span>
\ncapacity<\/span>\u00a0to\u00a0manipulate<\/span>\u00a0time\u00a0efficiently<\/span><\/p>\n

don’t<\/span>\u00a0meet\u00a0every<\/span>\u00a0unmarried<\/span>\u00a0requirement?\u00a0studies<\/span>\u00a0have\u00a0proven<\/span>\u00a0that\u00a0ladies<\/span>\u00a0and those<\/span>\u00a0of\u00a0color<\/span>\u00a0are\u00a0much less<\/span>\u00a0possibly<\/span>\u00a0to apply<\/span>\u00a0to jobs\u00a0unless<\/span>\u00a0they meet\u00a0every<\/span>\u00a0unmarried<\/span>\u00a0qualification. At Funnel,\u00a0we are<\/span>\u00a0dedicated<\/span>\u00a0to\u00a0building<\/span>\u00a0a proptech\u00a0agency<\/span>\u00a0that is<\/span>\u00a0as\u00a0numerous<\/span>\u00a0as the<\/span>\u00a0multifamily\u00a0enterprise<\/span>\u00a0we serve, and\u00a0which means<\/span>\u00a0to\u00a0no longer<\/span>\u00a0only<\/span>\u00a0stay<\/span>\u00a0our inclusivity,\u00a0but<\/span>\u00a0additionally<\/span>\u00a0to\u00a0help<\/span>\u00a0and\u00a0encourage<\/span>\u00a0it\u00a0among<\/span>\u00a0all society.\u00a0in case you<\/span>\u00a0are\u00a0enthusiastic about<\/span>\u00a0this\u00a0position<\/span>\u00a0however<\/span>\u00a0your\u00a0beyond<\/span>\u00a0revel in<\/span>\u00a0does not<\/span>\u00a0align\u00a0flawlessly<\/span>\u00a0with\u00a0each<\/span>\u00a0qualification\u00a0in the<\/span>\u00a0activity<\/span>\u00a0description, we\u00a0encourage<\/span>\u00a0you\u00a0to use<\/span>\u00a0anyhow<\/span>.\u00a0you could<\/span>\u00a0just<\/span>\u00a0be the\u00a0right<\/span>\u00a0candidate for this or\u00a0different<\/span>\u00a0roles.<\/p>\n

equal<\/span>\u00a0Employment\u00a0possibility<\/span><\/p>\n

Funnel\u00a0gives<\/span>\u00a0same<\/span>\u00a0employment\u00a0opportunities<\/span>\u00a0to all\u00a0qualified<\/span>\u00a0people<\/span>\u00a0with out<\/span>\u00a0regard to race, creed,\u00a0colour<\/span>, citizenship,\u00a0religion<\/span>,\u00a0country wide<\/span>\u00a0beginning<\/span>, age,\u00a0intercourse<\/span>, familial or marital\u00a0popularity<\/span>,\u00a0being pregnant<\/span>,\u00a0army<\/span>\u00a0or veteran\u00a0fame<\/span>, sexual orientation, gender\u00a0identity<\/span>\u00a0or expression, genetic\u00a0statistics<\/span>,\u00a0incapacity<\/span>, or\u00a0some other<\/span>\u00a0legally-protected<\/span>\u00a0fame<\/span>\u00a0in accordance<\/span>\u00a0with\u00a0applicable<\/span>\u00a0local<\/span>,\u00a0kingdom<\/span>, and federal\u00a0legal guidelines<\/span>,\u00a0regulations<\/span>, and ordinances.<\/p>\n

individuals<\/span>\u00a0With Disabilities Act<\/p>\n

employee<\/span>\u00a0have to<\/span>\u00a0be\u00a0capable of<\/span>\u00a0perform<\/span>\u00a0all\u00a0essential<\/span>\u00a0process<\/span>\u00a0capabilities<\/span>,\u00a0without or with<\/span>\u00a0reasonable<\/span>\u00a0lodging<\/span>.<\/p>\n

activity<\/span>\u00a0obligations<\/span><\/p>\n

The above statements\u00a0mirror<\/span>\u00a0the overall<\/span>\u00a0responsibilities<\/span>,\u00a0responsibilities<\/span>\u00a0and\u00a0abilties<\/span>\u00a0requisite<\/span>\u00a0to\u00a0perform<\/span>\u00a0the\u00a0crucial<\/span>\u00a0responsibilities<\/span>\u00a0and\u00a0obligations<\/span>\u00a0of the\u00a0job<\/span>\u00a0and\u00a0have to<\/span>\u00a0no longer<\/span>\u00a0be\u00a0considered<\/span>\u00a0as\u00a0a detailed<\/span>\u00a0description of\u00a0all of the<\/span>\u00a0work<\/span>\u00a0necessities<\/span>\u00a0of\u00a0the location<\/span>. Funnel\u00a0may additionally<\/span>\u00a0alternate<\/span>\u00a0the\u00a0precise<\/span>\u00a0task<\/span>\u00a0responsibilities<\/span>\u00a0with or without<\/span>\u00a0prior<\/span>\u00a0notice<\/span>\u00a0based<\/span>\u00a0on the<\/span>\u00a0wishes<\/span>\u00a0of the\u00a0organisation<\/span>.<\/p>\n

Funnel Leasing Inc.,\u00a0is not<\/span>\u00a0engaging<\/span>\u00a0any staffing\u00a0companies<\/span>\u00a0or recruitment\u00a0firms<\/span>\u00a0inside the<\/span>\u00a0search<\/span>\u00a0or placement of\u00a0candidates<\/span>\u00a0for this\u00a0function<\/span>.\u00a0furthermore<\/span>, Funnel Leasing Inc., and\u00a0associated<\/span>\u00a0team<\/span>\u00a0contributors<\/span>\u00a0who\u00a0receive<\/span>\u00a0any unsolicited\u00a0applicants<\/span>\u00a0statistics<\/span>\u00a0will\u00a0not<\/span>\u00a0pay any\u00a0charge<\/span>\u00a0or engagement\u00a0contract<\/span>\u00a0as a result of<\/span>\u00a0these<\/span>\u00a0unsolicited contacts.\u00a0involved<\/span>\u00a0applicants<\/span>\u00a0must<\/span>\u00a0apply<\/span>\u00a0without delay<\/span>\u00a0to\u00a0the location<\/span>\u00a0posting for\u00a0attention<\/span>.<\/div>\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Funnel Leasing Inc., is hiring for a\u00a0customer service\u00a0specialist\u00a0Tier 1. As a\u00a0customer service\u00a0professional\u00a0Tier 1,\u00a0you will be\u00a0liable for\u00a0running\u00a0at once\u00a0with\u00a0clients\u00a0to reply\u00a0questions and troubleshoot […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[110],"tags":[],"class_list":["post-36","post","type-post","status-publish","format-standard","hentry","category-verizon"],"yoast_head":"\nVerizon Remote Jobs (Customer Support) $70,000\/Yearly - 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