{"id":3440,"date":"2026-06-08T15:29:58","date_gmt":"2026-06-08T15:29:58","guid":{"rendered":"https:\/\/akapacha.com\/blogs\/?p=3440"},"modified":"2026-06-08T15:29:58","modified_gmt":"2026-06-08T15:29:58","slug":"remote-support-trainee-salary-49000-83000","status":"publish","type":"post","link":"https:\/\/akapacha.com\/blogs\/remote-support-trainee-salary-49000-83000\/","title":{"rendered":"Remote Support Trainee \u2013 Salary $49,000\u2013$83,000"},"content":{"rendered":"
\n
practice<\/span>\u00a0activity<\/span>!
\nadvent<\/span>\u00a0to Delta Dental of Michigan, Ohio, and Indiana
\nAt Delta Dental of Michigan, Ohio, and Indiana,\u00a0we are<\/span>\u00a0pushed<\/span>\u00a0by<\/span>\u00a0a\u00a0undertaking<\/span>\u00a0to improve<\/span>\u00a0oral\u00a0fitness<\/span>\u00a0thru<\/span>\u00a0progressive<\/span>\u00a0benefit<\/span>\u00a0plans, advocacy, and\u00a0community<\/span>\u00a0support<\/span>. As\u00a0one in every of<\/span>\u00a0the biggest<\/span>\u00a0dental plan\u00a0administrators<\/span>\u00a0inside the<\/span>\u00a0u . s .<\/span>\u00a0and\u00a0a part of<\/span>\u00a0the Delta Dental Plans\u00a0affiliation<\/span>, we\u00a0function<\/span>\u00a0with a\u00a0commitment<\/span>\u00a0to excellence and a\u00a0passion<\/span>\u00a0for\u00a0building<\/span>\u00a0wholesome<\/span>,\u00a0clever<\/span>,\u00a0vibrant<\/span>\u00a0communities<\/span>\u00a0for all. Our \u201cAll In\u201d\u00a0culture<\/span>\u00a0embodies a\u00a0mind-set<\/span>, feeling, and\u00a0mindset<\/span>\u00a0that permeates\u00a0every<\/span>\u00a0factor<\/span>\u00a0of our\u00a0paintings<\/span>, from\u00a0career<\/span>\u00a0development<\/span>\u00a0to\u00a0network<\/span>\u00a0engagement.<\/p>\n

job<\/span>\u00a0evaluation<\/span>:\u00a0customer service<\/span>\u00a0Trainee
\nwe are<\/span>\u00a0looking for<\/span>\u00a0especially<\/span>\u00a0motivated<\/span>\u00a0and\u00a0patron<\/span>–centered<\/span>\u00a0people<\/span>\u00a0to sign up for<\/span>\u00a0our\u00a0team<\/span>\u00a0as\u00a0customer service<\/span>\u00a0Trainees. This\u00a0a hundred<\/span>%\u00a0far flung<\/span>\u00a0function<\/span>\u00a0gives<\/span>\u00a0the ability<\/span>\u00a0and autonomy to\u00a0work<\/span>\u00a0from\u00a0everywhere<\/span>, with a hybrid\u00a0education<\/span>\u00a0schedule<\/span>\u00a0that\u00a0consists of<\/span>\u00a0each<\/span>\u00a0on-website<\/span>\u00a0and\u00a0far off<\/span>\u00a0components<\/span>.\u00a0the suitable<\/span>\u00a0candidate will\u00a0possess<\/span>\u00a0a\u00a0robust<\/span>\u00a0foundation<\/span>\u00a0in\u00a0customer service<\/span>,\u00a0wonderful<\/span>\u00a0verbal exchange<\/span>\u00a0capabilities<\/span>, and the\u00a0capability<\/span>\u00a0to\u00a0study<\/span>\u00a0and adapt\u00a0fast<\/span>\u00a0in a dynamic\u00a0environment<\/span>.<\/p>\n

Key\u00a0duties<\/span>:
\nresearch<\/span>\u00a0and\u00a0respond<\/span>\u00a0to\u00a0consumer<\/span>\u00a0inquiries\u00a0through<\/span>\u00a0smartphone<\/span>, written\u00a0communique<\/span>, or\u00a0different<\/span>\u00a0channels,\u00a0utilising<\/span>\u00a0right<\/span>\u00a0etiquette, grammar, and punctuation.
\nhold<\/span>\u00a0accurate<\/span>\u00a0and\u00a0updated<\/span>\u00a0departmental\u00a0records<\/span>\u00a0and\u00a0files<\/span>,\u00a0ensuring<\/span>\u00a0statistics<\/span>\u00a0integrity and compliance with\u00a0enterprise<\/span>\u00a0policies<\/span>.
\noperate<\/span>\u00a0office<\/span>\u00a0system<\/span>,\u00a0including<\/span>\u00a0non-public<\/span>\u00a0computer systems<\/span>, calculators, copiers, and fax machines, to\u00a0carry out<\/span>\u00a0task<\/span>\u00a0duties<\/span>\u00a0effectively<\/span>.
\nMake corrections to claims and eligibility,\u00a0making sure<\/span>\u00a0accuracy and\u00a0attention<\/span>\u00a0to\u00a0element<\/span>.
\ninput<\/span>\u00a0new claims, eligibility, and subscriber\u00a0information<\/span>\u00a0into the mainframe\u00a0system<\/span>, adhering to\u00a0company<\/span>\u00a0protocols and\u00a0processes<\/span>.
\nreview<\/span>\u00a0subscriber\u00a0coverage<\/span>\u00a0to\u00a0determine<\/span>\u00a0type<\/span>\u00a0and\u00a0degree<\/span>\u00a0of\u00a0blessings<\/span>,\u00a0providing<\/span>\u00a0accurate<\/span>\u00a0and informative responses to\u00a0purchaser<\/span>\u00a0inquiries.
\ncritical<\/span>\u00a0qualifications<\/span>:
\nTo be\u00a0taken into consideration<\/span>\u00a0for this\u00a0function<\/span>,\u00a0candidates<\/span>\u00a0should<\/span>\u00a0possess<\/span>:<\/p>\n

follow<\/span>\u00a0process<\/span>!
\nA\u00a0excessive<\/span>\u00a0faculty<\/span>\u00a0diploma<\/span>\u00a0or\u00a0equivalent<\/span>.
\nat least<\/span>\u00a0one year<\/span>\u00a0of\u00a0customer support<\/span>\u00a0revel in<\/span>\u00a0in a\u00a0business<\/span>\u00a0environment<\/span>,\u00a0ideally<\/span>\u00a0in a\u00a0call<\/span>\u00a0center<\/span>\u00a0or dental\u00a0setting<\/span>, with\u00a0skillability<\/span>\u00a0in\u00a0using<\/span>\u00a0pc<\/span>\u00a0applications<\/span>\u00a0to\u00a0assist<\/span>\u00a0clients<\/span>.
\na hit<\/span>\u00a0of entirety<\/span>\u00a0of the\u00a0customer service<\/span>\u00a0simulation\u00a0take a look at<\/span>\u00a0(minimum<\/span>\u00a0rating<\/span>\u00a0of\u00a0sixty two<\/span>\u00a0out of\u00a0a likely<\/span>\u00a0a hundred<\/span>),\u00a0until<\/span>\u00a0previously<\/span>\u00a0exceeded<\/span>\u00a0even as<\/span>\u00a0at Delta Dental or in a\u00a0similar<\/span>\u00a0function<\/span>.
\nAvailability to\u00a0paintings<\/span>\u00a0flexible<\/span>\u00a0hours,\u00a0along with<\/span>\u00a0the\u00a0ability<\/span>\u00a0to start<\/span>\u00a0paintings<\/span>\u00a0at\u00a08<\/span>:25 a.m. or\u00a0work<\/span>\u00a0till<\/span>\u00a06:30 p.m. (first shift) or\u00a011<\/span>:00 a.m. or\u00a0work<\/span>\u00a0until<\/span>\u00a012:00\u00a0nighttime<\/span>\u00a0(2nd<\/span>\u00a0shift), Monday\u00a0through<\/span>\u00a0Friday.
\nfavored<\/span>\u00a0qualifications<\/span>:
\nwhile<\/span>\u00a0now not<\/span>\u00a0required,\u00a0the subsequent<\/span>\u00a0qualifications<\/span>\u00a0are\u00a0pretty<\/span>\u00a0appropriate<\/span>:<\/p>\n

earlier<\/span>\u00a0revel in<\/span>\u00a0within the<\/span>\u00a0dental\u00a0coverage<\/span>\u00a0industry<\/span>\u00a0or a\u00a0related<\/span>\u00a0discipline<\/span>.
\nsuperior<\/span>\u00a0pc<\/span>\u00a0abilties<\/span>,\u00a0such as<\/span>\u00a0skillability<\/span>\u00a0in Microsoft\u00a0workplace<\/span>\u00a0and\u00a0different<\/span>\u00a0software<\/span>\u00a0programs<\/span>.
\nremarkable<\/span>\u00a0problem<\/span>–solving<\/span>\u00a0and analytical\u00a0abilities<\/span>, with the\u00a0capacity<\/span>\u00a0to\u00a0think<\/span>\u00a0seriously<\/span>\u00a0and make\u00a0knowledgeable<\/span>\u00a0decisions<\/span>.
\nstrong<\/span>\u00a0time\u00a0management<\/span>\u00a0and organizational\u00a0talents<\/span>, with the\u00a0ability<\/span>\u00a0to prioritize\u00a0responsibilities<\/span>\u00a0and\u00a0manage<\/span>\u00a0more than one<\/span>\u00a0tasks<\/span>\u00a0simultaneously<\/span>.<\/div>\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

practice\u00a0activity! advent\u00a0to Delta Dental of Michigan, Ohio, and Indiana At Delta Dental of Michigan, Ohio, and Indiana,\u00a0we are\u00a0pushed\u00a0by\u00a0a\u00a0undertaking\u00a0to improve\u00a0oral\u00a0fitness\u00a0thru\u00a0progressive\u00a0benefit\u00a0plans, advocacy, […]<\/p>\n","protected":false},"author":1,"featured_media":106,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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