{"id":2875,"date":"2026-06-07T05:51:16","date_gmt":"2026-06-07T05:51:16","guid":{"rendered":"https:\/\/akapacha.com\/blogs\/?p=2875"},"modified":"2026-06-07T05:51:16","modified_gmt":"2026-06-07T05:51:16","slug":"it-service-delivery-manager-jobs-at-accenture-usa-earning-70000-to-90000-annually","status":"publish","type":"post","link":"https:\/\/akapacha.com\/blogs\/it-service-delivery-manager-jobs-at-accenture-usa-earning-70000-to-90000-annually\/","title":{"rendered":"IT Service Delivery Manager jobs at Accenture USA earning $70000 to $90000 annually"},"content":{"rendered":"
job<\/span>\u00a0description
\nThe 20 LLC is a\u00a0top-rated<\/span>\u00a0managed<\/span>\u00a0provider<\/span>\u00a0provider<\/span>\u00a0delivering<\/span>\u00a0agency<\/span>–magnificence<\/span>\u00a0IT\u00a0offerings<\/span>\u00a0to\u00a0agencies<\/span>\u00a0nationwide<\/span>. We\u00a0specialize in<\/span>\u00a0helping<\/span>\u00a0corporations<\/span>\u00a0across<\/span>\u00a0a\u00a0extensive<\/span>\u00a0range<\/span>\u00a0of industries –\u00a0which includes<\/span>\u00a0criminal<\/span>,\u00a0economic<\/span>, healthcare, and\u00a0more<\/span>\u00a0–\u00a0by way of<\/span>\u00a0presenting<\/span>\u00a0secure<\/span>, scalable, and\u00a0reliable<\/span>\u00a0technology<\/span>\u00a0solutions<\/span>. Our\u00a0group<\/span>\u00a0is\u00a0captivated with<\/span>\u00a0supporting<\/span>\u00a0clients<\/span>\u00a0thrive\u00a0through<\/span>\u00a0proactive\u00a0aid<\/span>, strategic IT\u00a0steering<\/span>, and\u00a0contemporary<\/span>\u00a0infrastructure.<\/p>\n

The\u00a0carrier<\/span>\u00a0shipping<\/span>\u00a0supervisor<\/span>\u00a0at the<\/span>\u00a020 oversees the\u00a0shipping<\/span>\u00a0of IT\u00a0offerings<\/span>, manages a\u00a0team<\/span>\u00a0of technical\u00a0experts<\/span>, and\u00a0keeps<\/span>\u00a0sturdy<\/span>\u00a0customer<\/span>\u00a0relationships in\u00a0a fast<\/span>-paced MSP\u00a0environment<\/span>. This\u00a0function<\/span>\u00a0calls for<\/span>\u00a0a\u00a0balance<\/span>\u00a0of\u00a0leadership<\/span>, technical\u00a0insight<\/span>, and a\u00a0dedication<\/span>\u00a0to\u00a0fine<\/span>\u00a0service<\/span>.\u00a0the right<\/span>\u00a0candidate is proactive,\u00a0element<\/span>–orientated<\/span>, and\u00a0focused<\/span>\u00a0on\u00a0creating<\/span>\u00a0first rate<\/span>\u00a0service<\/span>\u00a0effects<\/span>.<\/p>\n

obligations<\/span>\u00a0consist of<\/span>\u00a0but<\/span>\u00a0not<\/span>\u00a0restrained<\/span>\u00a0To:<\/p>\n

control<\/span>\u00a0the\u00a0give up<\/span>-to-give up<\/span>\u00a0transport<\/span>\u00a0of IT\u00a0offerings<\/span>,\u00a0making sure<\/span>\u00a0well timed<\/span>\u00a0decision<\/span>\u00a0of\u00a0service<\/span>\u00a0tickets and adherence to SLAs.
\nmonitor<\/span>\u00a0ticket<\/span>\u00a0queues, assign\u00a0work<\/span>, and\u00a0maintain<\/span>\u00a0duty<\/span>\u00a0for\u00a0decision<\/span>\u00a0first-class<\/span>\u00a0and documentation.
\nconstruct<\/span>\u00a0and\u00a0keep<\/span>\u00a0strong<\/span>\u00a0consumer<\/span>\u00a0relationships,\u00a0performing<\/span>\u00a0because the<\/span>\u00a0primary<\/span>\u00a0factor<\/span>\u00a0of\u00a0contact<\/span>\u00a0for escalations and\u00a0service<\/span>\u00a0opinions<\/span>.
\nidentify<\/span>\u00a0possibilities<\/span>\u00a0for\u00a0process<\/span>\u00a0enhancements<\/span>\u00a0and\u00a0put in force<\/span>\u00a0improvements<\/span>\u00a0to\u00a0boom<\/span>\u00a0efficiency<\/span>\u00a0and\u00a0client<\/span>\u00a0satisfaction<\/span>.
\nLead, mentor, and\u00a0assist<\/span>\u00a0a\u00a0crew<\/span>\u00a0of\u00a0provider<\/span>\u00a0desk<\/span>\u00a0professionals<\/span>,\u00a0putting<\/span>\u00a0clear<\/span>\u00a0goals<\/span>\u00a0and fostering\u00a0professional<\/span>\u00a0development<\/span>.
\nprovide<\/span>\u00a0senior-stage<\/span>\u00a0technical\u00a0aid<\/span>\u00a0for escalated\u00a0issues<\/span>\u00a0involving<\/span>\u00a0hardware<\/span>,\u00a0software<\/span>, networking, or infrastructure-onsite or remotely as\u00a0needed<\/span>.
\nmusic<\/span>\u00a0and\u00a0document<\/span>\u00a0on key\u00a0overall performance<\/span>\u00a0metrics,\u00a0analyzing<\/span>\u00a0traits<\/span>\u00a0and\u00a0identifying<\/span>\u00a0regions<\/span>\u00a0for operational\u00a0development<\/span>.
\nCollaborate\u00a0move<\/span>-functionally with\u00a0inner<\/span>\u00a0groups<\/span>\u00a0including<\/span>\u00a0technical,\u00a0sales<\/span>, and operations to\u00a0make certain<\/span>\u00a0clean<\/span>\u00a0carrier<\/span>\u00a0delivery<\/span>.<\/p>\n

Required\u00a0abilities<\/span>\u00a0&\u00a0experience<\/span>:
\nstrong<\/span>\u00a0knowledge<\/span>\u00a0of Microsoft 365, Azure,\u00a0energetic<\/span>\u00a0listing<\/span>, DNS, DHCP, and\u00a0preferred<\/span>\u00a0IT infrastructure.
\nFamiliarity with virtualization\u00a0technologies<\/span>\u00a0(VMware, Hyper-V) and\u00a0complicated<\/span>\u00a0networking environments.
\nfirst rate<\/span>\u00a0leadership<\/span>,\u00a0verbal exchange<\/span>, and\u00a0consumer<\/span>–going through<\/span>\u00a0abilities<\/span>.
\nvalidated<\/span>\u00a0enjoy<\/span>\u00a0dealing with<\/span>\u00a0escalations and\u00a0riding<\/span>\u00a0effects<\/span>\u00a0inside<\/span>\u00a0based<\/span>,\u00a0method<\/span>–pushed<\/span>\u00a0environments.
\nrevel in<\/span>\u00a0with\u00a0carrier<\/span>\u00a0metrics and reporting\u00a0equipment<\/span>; ITIL certification is a plus.
\nhands<\/span>-on\u00a0experience<\/span>\u00a0helping<\/span>\u00a0Microsoft 365\u00a0services<\/span>\u00a0(alternate<\/span>,\u00a0groups<\/span>, SharePoint, OneDrive), Intune, and Azure\u00a0ad<\/span>.<\/p>\n

favored<\/span>\u00a0capabilities<\/span>,\u00a0abilities<\/span>\u00a0&\u00a0knowledge<\/span>:
\nKaseya BMS\/VSA or\u00a0comparable<\/span>\u00a0RMM\u00a0tools<\/span>
\nIT documentation\u00a0structures<\/span>\u00a0(e.g., IT Glue)
\nmodern<\/span>\u00a0OS environments, scripting, or automation\u00a0tools<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"

job\u00a0description The 20 LLC is a\u00a0top-rated\u00a0managed\u00a0provider\u00a0provider\u00a0delivering\u00a0agency–magnificence\u00a0IT\u00a0offerings\u00a0to\u00a0agencies\u00a0nationwide. We\u00a0specialize in\u00a0helping\u00a0corporations\u00a0across\u00a0a\u00a0extensive\u00a0range\u00a0of industries –\u00a0which includes\u00a0criminal,\u00a0economic, healthcare, and\u00a0more\u00a0–\u00a0by way of\u00a0presenting\u00a0secure, scalable, and\u00a0reliable\u00a0technology\u00a0solutions. Our\u00a0group\u00a0is\u00a0captivated with\u00a0supporting\u00a0clients\u00a0thrive\u00a0through\u00a0proactive\u00a0aid, strategic […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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