{"id":1315,"date":"2026-06-01T19:59:42","date_gmt":"2026-06-01T19:59:42","guid":{"rendered":"https:\/\/akapacha.com\/blogs\/?p=1315"},"modified":"2026-06-01T19:59:42","modified_gmt":"2026-06-01T19:59:42","slug":"support-technician-remote-jobs-in-florida-247x7-jobs-ri-sc-sd-tn-tx","status":"publish","type":"post","link":"https:\/\/akapacha.com\/blogs\/support-technician-remote-jobs-in-florida-247x7-jobs-ri-sc-sd-tn-tx\/","title":{"rendered":"Support Technician (Remote Jobs in Florida) – 247X7 Jobs RI, SC, SD, TN, TX"},"content":{"rendered":"
\n
job<\/span>\u00a0Description<\/p>\n

*this is<\/span>\u00a0a\u00a0far off<\/span>\u00a0function<\/span>*<\/p>\n

*Shift: Monday-Friday 8am-5pm EST*<\/p>\n

responsibilities<\/span><\/p>\n

Proton Dealership IT, an\u00a0associate<\/span>\u00a0of Reynolds and Reynolds, is\u00a0searching out<\/span>\u00a0a\u00a0consumer<\/span>\u00a0pushed<\/span>\u00a0IT Helpdesk\u00a0assist<\/span>\u00a0Technician.\u00a0in this<\/span>\u00a0position<\/span>\u00a0you will be<\/span>\u00a0the first<\/span>\u00a0line of\u00a0contact<\/span>\u00a0for all\u00a0customers<\/span>\u00a0and\u00a0might be<\/span>\u00a0tasked with\u00a0solving<\/span>\u00a0a ramification<\/span>\u00a0of\u00a0patron<\/span>\u00a0issues<\/span>\u00a0with\u00a0rapid<\/span>\u00a0decision<\/span>. As an IT Helpdesk\u00a0aid<\/span>\u00a0Technician\u00a0you will<\/span>\u00a0focus<\/span>\u00a0on strengthening\u00a0client<\/span>\u00a0relationships\u00a0with the aid of<\/span>\u00a0operating<\/span>\u00a0one-on-one with\u00a0clients<\/span>\u00a0via<\/span>\u00a0cellphone<\/span>, guiding them\u00a0thru<\/span>\u00a0troubleshooting their technical\u00a0troubles<\/span>.\u00a0duties<\/span>\u00a0will\u00a0include<\/span>\u00a0but<\/span>\u00a0aren’t<\/span>\u00a0constrained<\/span>\u00a0to:<\/p>\n

thoroughly<\/span>\u00a0documenting\u00a0problems<\/span>, troubleshooting steps,\u00a0and resolution<\/span>\u00a0through<\/span>\u00a0Proton’s ticketing\u00a0system<\/span>
\nTroubleshoot and\u00a0update<\/span>\u00a0failed computing\u00a0hardware<\/span>\u00a0on\u00a0both<\/span>\u00a0laptop<\/span>\u00a0pc<\/span>‘s and\u00a0laptop<\/span>\u00a0computers<\/span>\u00a0(motherboards, NIC’s, video\u00a0cards<\/span>,\u00a0pc<\/span>\u00a0video display units<\/span>,\u00a0pc<\/span>\u00a0keyboards,\u00a0etc<\/span>.)
\nwork<\/span>\u00a0with troubleshooting switches, routers, and firewalls\u00a0even as<\/span>\u00a0keeping<\/span>\u00a0a\u00a0firm<\/span>\u00a0know-how<\/span>\u00a0in their<\/span>\u00a0roles<\/p>\n

about<\/span>\u00a0Our\u00a0business enterprise<\/span><\/p>\n

Proton Dealership IT, an\u00a0associate<\/span>\u00a0of Reynolds and Reynolds, is an IT\u00a0offerings<\/span>\u00a0organization<\/span>\u00a0that gives<\/span>\u00a0IT\u00a0assist<\/span>\u00a0and\u00a0fantastic<\/span>\u00a0customer support<\/span>\u00a0to over\u00a0four hundred<\/span>\u00a0vehicle<\/span>-dealership\u00a0customers<\/span>\u00a0across<\/span>\u00a0the\u00a0country<\/span>. Proton\u00a0is not<\/span>\u00a0the\u00a0everyday<\/span>\u00a0“ticket<\/span>,\u00a0ticket<\/span>,\u00a0ticket<\/span>” IT\u00a0help<\/span>\u00a0shop<\/span>. Proton\u00a0likes to<\/span>\u00a0preserve<\/span>\u00a0the\u00a0stress<\/span>\u00a0stage<\/span>\u00a0low, the\u00a0amusing<\/span>\u00a0degree<\/span>\u00a0high<\/span>, and the\u00a0first-rate<\/span>\u00a0of\u00a0existence<\/span>\u00a0excellent<\/span>\u00a0for his or her<\/span>\u00a0crew<\/span>!<\/p>\n

necessities<\/span><\/p>\n

at least<\/span>\u00a02-three<\/span>\u00a0years in an IT Helpdesk\/desktop<\/span>\u00a0support<\/span>\u00a0role<\/span>\u00a0required
\nIT certifications or technical\u00a0education<\/span>\u00a0required
\nexpertise<\/span>\u00a0and\u00a0revel in<\/span>\u00a0with\u00a0windows<\/span>\u00a0lively<\/span>\u00a0directory<\/span>\u00a0domains<\/span>\u00a0required
\nmust<\/span>\u00a0be\u00a0pro<\/span>\u00a0with ticketing\u00a0systems<\/span>
\ninformation<\/span>\u00a0with printer troubleshooting (network<\/span>\u00a0and\u00a0neighborhood<\/span>), scanner troubleshooting (community<\/span>\u00a0and\u00a0local<\/span>), and\u00a0wireless<\/span>\u00a0troubleshooting
\nFamiliarity with networking\u00a0gadgets<\/span>\u00a0and troubleshooting switches, routers and firewalls
\ninformation<\/span>\u00a0of Microsoft Servers lineup of\u00a0merchandise<\/span>\u00a0windows<\/span>\u00a0Server 2003, 2008, 2012 and Microsoft\u00a0alternate<\/span>\u00a0Server 2007, 2010, 2013<\/p>\n

benefits<\/span><\/p>\n

we attempt<\/span>\u00a0to\u00a0provide<\/span>\u00a0an\u00a0surroundings<\/span>\u00a0that gives<\/span>\u00a0our\u00a0pals<\/span>\u00a0with the\u00a0right<\/span>\u00a0stability<\/span>\u00a0among<\/span>\u00a0paintings<\/span>\u00a0and\u00a0circle of relatives<\/span>. We\u00a0offer<\/span>\u00a0a\u00a0comprehensive<\/span>\u00a0advantages<\/span>\u00a0bundle<\/span>\u00a0such as<\/span>:<\/p>\n

medical<\/span>, dental,\u00a0vision<\/span>,\u00a0life<\/span>\u00a0coverage<\/span>, and a\u00a0fitness<\/span>\u00a0financial savings<\/span>\u00a0account
\n401(ok<\/span>) with up\u00a0to six<\/span>% matching
\nPaid\u00a0holidays<\/span>,\u00a0vacation<\/span>\u00a0and\u00a0sick<\/span>\u00a0days<\/p>\n

Reynolds and Reynolds promotes a\u00a0healthy<\/span>\u00a0way of life<\/span>\u00a0via<\/span>\u00a0offering<\/span>\u00a0a non-smoking\u00a0surroundings<\/span>. Reynolds and Reynolds is an\u00a0identical<\/span>\u00a0opportunity<\/span>\u00a0organisation<\/span>.<\/div>\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

job\u00a0Description *this is\u00a0a\u00a0far off\u00a0function* *Shift: Monday-Friday 8am-5pm EST* responsibilities Proton Dealership IT, an\u00a0associate\u00a0of Reynolds and Reynolds, is\u00a0searching out\u00a0a\u00a0consumer\u00a0pushed\u00a0IT Helpdesk\u00a0assist\u00a0Technician.\u00a0in this\u00a0position\u00a0you […]<\/p>\n","protected":false},"author":1,"featured_media":105,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[123],"tags":[],"class_list":["post-1315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-americian-express"],"yoast_head":"\nSupport Technician (Remote Jobs in Florida) - 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